Print Speed Too Slow, Printing Incomplete or Incorrect

Print Speed Too Slow

Situation	Solution

First page takes	Set the Power Save feature for a longer time period or turn it off. (See
much longer to print	“Configuration Menu” in Chapter 4.) A page may take longer to print
than following pages.	due to complex formatting commands, so changing the Power Save
	period may not result in the first page being printed faster.

Mopier is usually	1. Mopier speed is highly dependent on how your software
slow to respond.	application is set up, which mopier driver you are using, and how
	much traffic is on the network. See the Getting Started Guide for
	configuration information.
	2. You may need to add more memory. See Chapter 1, “About Your
	Mopier,” for HP memory part numbers. Also see the “Determining
	Memory Requirements” section in Chapter 2, “Memory and
	Memory Management.”

Situation	Solution

Blank pages print.	1.	Turn the mopier OFF and then back ON.
	2.	Make sure toner cartridge is installed properly.
	3.	Make sure the toner cartridge sealing tape has been removed.
		(See the Getting Started Guide or the installation guide that came
		with your toner cartridge.)

Garbled pages print,	1.	Ensure that your software application is configured for the correct
there are overprints,		mopier.
or only a portion of a	2.	Replace the mopier interface (I/O) cable with a cable you know
page prints.	2.
page prints.		works to see if the cable is defective.
		works to see if the cable is defective.
	3.	Your parallel printer cable quality may be defective. Use a high-quality
		cable; see Chapter 1 for an HP cable part number.
	4.	Set the PERSONALITY item in the Configuration Menu to AUTO
		(see Chapter 4). The mopier may have been set to PCL and a
		PostScript job was sent to the mopier, or vic versa.
	5.	Data file sent to the mopier may be corrupt. Try sending another
		file to see if it prints.

The job wasn’t	You may need to add more printer memory. See Chapter 1, “About
duplexed.	Your Mopier,” for HP memory part numbers. Also see the “Determining
	Memory Requirements” section in Chapter 2, “Memory and Memory
	Management.”

7-12 Maintenance and Troubleshooting