HP 5SI manual Problems with Tray

Situation	Solution
Job went to a	The wrong size or type of media was used for the job. The Mailbox
different bin than	with Stapler, the optional Envelope Feeder, and each tray supports
was expected.	specific media. See the “Media Selection Guidelines” section of
	Chapter 5 for selecting the most appropriate media for your print job.
Job prints on the	Make sure you have loaded the media correctly.
wrong side of the
paper.	If you are printing one-sided copies, load media into Tray 1 with the
	side to be be printed facing up. Load media into Trays 2, 3, and 4 with
	the side to be printed facing down.
	If you are printing two-sided copies, load media into Tray 1 with the first
	side to be printed (odd-numbered) facing down. Load media into Trays
	2, 3, and 4 with the first side to be printed (odd-numbered) facing up.

Problems with Tray 1

Situation	Solution
Cannot clear manual feed	A previous print job may still be in the mopier’s buffer. Go to the
messages	Job Control Menu and select FORMFEED.
Cannot print from Tray 1	Check to be sure you have selected Manual Feed or Tray 1
	through your software application for the size and type for which
	the tray is configured. For Manual Feed, wait for the mopier to
	request the manual feed before loading the media.
Paper is loaded into Tray	Load the correct media in the tray. See Chapter 5 for information
1, and the control panel	on loading Tray 1. If the correct media is already loaded, press
displays a load or manual	[On]Line] so the mopier will use that media.
feed message

7 Maintenance & Troubleshooting

EN Maintenance and Troubleshooting 7-15