HP 5SI manual Computer, Network, or I/O Port Problems, Situation Solution

Computer, Network, or I/O Port Problems

Situation	Solution
Mopier interface	Print out a configuration page to verify that the interface configurations
problems	shown on the printout match those on your host computer. (See
	Chapter 4 to print a configuration page.)
Computer software	Check that your computer is working correctly by printing from a
problem	software application you know works or by printing a plain MS-DOS file
	to see if the problem is with your software application or mopier driver.
	(For example, C:\dir>LPTn where n is the number of the computer
	port the mopier is connected to, for example LPT1.) To output the
	page, you may have to send a formfeed command from your computer
	or from the Job Control Menu.
Software is selecting	Check your software application to be sure the print job is being sent to
the wrong port.	the correct port (for example, LPT1).
Mopier port problem	Check that your computer’s port is configured and working properly.
	One way to check this is to connect another mopier to that port on your
	computer and print an application you know works.
Network or shared	Check for network or shared mopier problems by connecting your
mopier problems	computer directly to the mopier and printing from an application you
	know works. If you suspect network problems, check with your network
	administrator or consult the network documentation that came with
	your mopier network card(s).
Computer displays	1. Add a Mode command to your computer’s AUTOEXEC.BAT file for
DOS messages	the parallel port. It should be inserted immediately following the
such as: Write	PATH statement:
Fault Error	For DOS versions below 4.0, add: MODE LPT1:,,P
Writing Device
LPTn: Abort,	For DOS versions 4.0 and above, add: MODE LPT1:,,B

Retry, Ignore?

2.Your I/O cable might be faulty; see “Printing Incomplete or Incorrect” later in this section.

7 Maintenance & Troubleshooting

EN Maintenance and Troubleshooting 7-11