IBM B50 manual Introducing Tasks and Service9-9Aids

Call-In allows the Service Processor to receive a call from a remote terminal.

ŸCall-Out Authorized on S1 (on/off) Call-Out Authorized on S2 (on/off)

Call-Out allows the Service Processor to place calls for maintenance.

ŸS1 Line Speed

S2 Line Speed

A list of line speeds is available by using 'List' on the screen.

ŸService Center Phone Number

This is the number of the service center computer. The service center usually includes a computer that takes calls from systems with call-out capability. This computer is referred to as "the catcher". The catcher expects messages in specific format to which the Service Processor conforms. For more information

about the format and catcher computers, refer to the README file in the AIX

/usr/samples/syscatch directory. Contact the service provider for the correct telephone number to enter here.

ŸCustomer Administration Center Phone Number

This	is the number of the System Administration Center		computer	(the catcher)
that	receives problem calls from	systems. Contact the	system	administrator for
the	correct telephone number to	enter here.

ŸDigital Pager Phone Number In Event of Emergency

This	is the number for	a pager carried by someone who responds to problem
calls	from your system.

ŸCustomer Voice Phone Number

This is the number for a telephone near the system, or answered by someone responsible for the system. This is the telephone number left on the pager f callback.

ŸCustomer System Phone Number

This is the number to which your system's modem is connected. The service or

administration center representatives need this	number to	make direct	contact
with your system for problem investigation. This	is also	referred to	as the C
phone number.
Ÿ Customer Account Number

This number could be used by a service provider for record keeping and bill

Ÿ Call-Out Policy Numbers to call if failure

Chapter 9. Introducing Tasks and Service9-9Aids