4069-XXX
Problems with excessive static electricity buildup
| FRU | Action |
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1 | Front Cover Assembly | Check the front cover assembly to |
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| make sure the ESD brush ground lead |
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| is firmly attached to the high capacity |
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| option. Also check to make sure the |
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| ESD brush is not loose or damaged. |
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The printer does not recognize one or more output options as installed
Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as installed. If the printer recognizes any of the output options, the base printer autoconnect system is operating correctly. The problem is in the unrecognized option. Continue with this service check or go to the service check for the failing output option.
| FRU | Action |
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1 | High Capacity Stacker | Check the autoconnects, cables and |
| Option | connectors of the option for any signs |
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| of loose or damaged parts. |
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2 | Remove the left and right side covers | |
| Stacker/Mechanical Linkage | and check all four autoconnects for |
| Assembly | damage, especially the connector |
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| pins. Remove the output option and |
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| check the voltages on the standard |
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| output bin autoconnect located on the |
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| top left rear of the printer. Go to |
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| “Autoconnect - Top” on page |
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| the voltages are correct, reinstall the |
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| output option and note the positions of |
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| the torroids on the autoconnect cables |
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| on the upper and lower assemblies, |
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| and check the voltages on the |
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| autoconnects. If all voltages are |
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| correct and the lower assembly is |
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| failing, replace the lower control |
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| board. If the upper assembly is failing, |
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| replace the upper control board. If the |
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| voltages are incorrect, replace the |
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| upper or lower failing mechanical |
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| linkage assembly. |
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