4069-XXX

Hot Fuser Service Check

Error codes 923 and 924 may display for a hot fuser failure.

CAUTION: The fuser may be hot, use caution before removing or servicing.

 

FRU

Action

 

 

 

1

Fuser Cover Assembly

Check for damage to the thermistor

 

(Assembly includes

assembly. Check the resistance of

 

Thermistor and Thermal

the thermistor:

 

Fuses.)

HOT - J2-1 to J2-2 = 2.5K ohms

 

 

 

 

COLD =150K ohms to 260K ohms

 

 

Check the continuity from each pin

 

 

of J2 to ground. If there is continuity,

 

 

replace the fuser cover assembly

 

 

 

2

Engine Board

Error code 924 indicates the engine

 

 

board detects an open circuit in the

 

 

thermistor circuit for the fuser

 

 

assembly. The voltage on J2-6 on

 

 

the engine board measures

 

 

approximately +5 V dc. If incorrect,

 

 

replace the engine board. If correct,

 

 

check the continuity of the DC fuser

 

 

cable (fuser board to auto docking

 

 

connector) in the fuser assembly and

 

 

the DC fuser cable (engine board to

 

 

auto docking connector) in the

 

 

printer. If there is no continuity,

 

 

replace the cable. If there is

 

 

continuity, check the voltage on J2-2

 

 

on the fuser control board. It

 

 

measures approximately +5 V dc. If

 

 

incorrect, replace the fuser control

 

 

board.

 

 

 

3

Fuser Hot Roll

Examine the fuser assembly for

 

Backup Roll Bearings

signs of overheating or damage.

 

 

Check the hot roll and backup roll for

 

 

signs of excessive toner, label glue,

 

 

labels or other contaminants. If any

 

 

are found, repair as necessary or

 

 

replace the fuser assembly.

 

 

 

Diagnostic Information 2-49

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Lexmark 4069-XXX manual XXX Hot Fuser Service Check, Error codes 923 and 924 may display for a hot fuser failure