4069-XXX
Duplex Option Service Check
The printer does not recognize the Duplex Option is attached. The printer does not recognize tray options below the duplex option are installed.
| FRU | Action |
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1 | Fuse F1 on Duplex Option | If fuse F1 is blown, replace the fuse. |
| System Board | If fuse F1 continues to blow, check |
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| the stepper motor for a short |
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| between the motor case and pins |
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| |
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| found, check the D.C. servo motor |
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| pins |
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| housing for a short. If a short is |
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| found, replace the motor assembly. If |
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| no short is found, replace the system |
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| board. |
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2 | Autoconnect Cables/ | Check the autoconnect cables for |
| Connectors | damage to the cables or the pins in |
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| the connectors. If damaged, replace |
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| the cable(s). If no damage is found, |
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| check to make sure the cables are |
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| connected to J9, J10, J11 and J12 |
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| on the duplex system board. If no |
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| problem is found, replace the duplex |
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| system board. |
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Diagnostic Information
