4069-XXX
| FRU | Action |
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3 | Error Code 927 (Fan runs) | Check the voltage at |
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| engine board. The voltage measures |
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| +5 V dc (static) 0 V dc (fan running). |
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| If incorrect, replace the main fan. If |
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| this does not fix the problem, replace |
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| the engine board. |
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4 | Error Code 927 | Check the voltage at |
| (Fan not running) | engine board. The voltages are as |
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| follows: |
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| +22 V dc to +24 V dc |
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| (printer and fan running) |
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| +12 V dc to +15 V dc |
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| (printer not running - fan running |
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| about half speed). |
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| If incorrect, replace the engine |
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| board. If this does not fix the |
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| problem, replace the main fan. |
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|
Fuser Service Check
Hot Roll Fuser
Cold Fuser Service Check
Error codes 920, 921, and 922 may display for a cold fuser failure. A 920 error caused by low line voltage can sometimes be cleared by turning the machine off and then on again. A 925 service error indicates the wrong fuser lamp is installed in the printer and does not match the one stored in the printer code.
Note: Make sure the fuser is correctly installed before proceeding with this service check. The fuser must be firmly seated in the two rear connectors. Both the right and left lock down screws must be tight.
Service Tip: Set the Fuser Temperature to NORMAL before starting this service check.
