990 Service Error, Envelopes fail to feed from the hopper.
| FRU | Action |
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1 | D.C. Feed Motor Assembly | Check the motor and motor cable for |
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| any signs of loose wires or poor |
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| connections. Check to make sure |
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| the motor cable is connected to the |
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| envelope system board. |
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2 | Envelope Feeder System | Check the voltage on |
| Board | voltage measures approximately |
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| +24 V dc. If incorrect, replace the |
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| envelope system board, if correct, |
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| measure the voltage at |
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| voltage measures approximately |
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| +5 V dc. If incorrect, disconnect J4 |
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| and measure the voltage again. If |
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| incorrect, replace the envelope |
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| feeder system board. If correct, |
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| replace the D.C. motor assembly. |
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260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE NOT rotating.
| FRU | Action |
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1 | Main Drive Belt | Check the belt for correct installation |
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| and for signs of damage. Replace as |
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| necessary. |
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2 | Gears | Check all the gears for correct |
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| installation and for signs of damage. |
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| Repair or replace parts as |
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| necessary. |
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3 | Clutch Latch Assembly | Check the clutch latch assembly to |
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| make sure it moves freely. |
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4 | Master Cam Gear Master/ | Check the master cam gear and |
| Kick Gear | master/kick gear to make sure they |
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| rotate together. If not, then the |
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| tenons on the master kick gear may |
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| be sheared off. If incorrect, replace |
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| the master kick gear. |
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