4069-XXX
Print Quality - Residual Image
Service Tip: Install a new print cartridge if available before doing this service check. Residual image can be caused by the photoconductor, cleaning blade and other parts inside the print cartridge.
| FRU | Action |
|
|
|
1 | Erase Lamp Assembly | Check the erase lamp lens assembly |
| (models 010/212/414/616/) | for any signs of paper dust, toner |
|
| buildup or any other contamination. |
|
| Clean with a soft cloth or replace the |
|
| lens and lamp assembly which are |
|
| provided together in a kit. If the lens |
|
| is clean then check the erase lamp |
|
| assembly for failed erase lamps. If |
|
| defective, replace the erase lamp |
|
| assembly. |
|
|
|
2 | Hot Roll Fuser Assembly | Check the fuser assembly for signs |
|
| of toner contamination. The hot roll |
|
| especially might cause toner to be |
|
| retained and deposited on the page. |
|
|
|
