The elevator tray does not move up or down. The printer recognizes that the option is installed.
| FRU | Action |
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1 | DC Drive Motor High | Be sure the motor cable is correctly |
| Capacity Feeder Option | installed at J1 on the board. Check |
| System Board | the cables, damaged or loose wires. |
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| Disconnect the motor. Check for a |
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| short between each pin and the |
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| motor housing. If a problem is found, |
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| replace the motor assembly. If no |
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| problem is found, measure the |
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| resistance between the following |
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| pins on the motor cable connector: |
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| Pins 1 (brown) and pin 2 (Yellow) |
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| The resistance measures between |
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| approximately 7.5 and 10.5 ohms. If |
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| incorrect, replace the motor |
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| assembly. If correct, replace the high |
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| capacity feeder option system board. |
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