4069-XXX
User Error Messages
User Error Message | Explanation |
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200 Paper Jam | Paper is jammed at the printer Input Sensor. |
Remove Cartridge | Open the printer’s upper front door and remove |
| the print cartridge to access the paper jam area. |
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201 Paper Jam | Paper is jammed between the printer’s input and |
Remove Cartridge | exit sensors. Open the printer’s upper front door |
| and remove the print cartridge to access the jam |
| area. |
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202 Paper Jam | Paper is jammed at the printer exit sensor. Open |
Open Rear Door | the printer rear door to access the jam area. |
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230 Paper Jam | The paper is most likely jammed in the Duplex |
Check Duplex | Unit. Remove the duplex front cover to access the |
| jam area. If the paper is jammed in the rear of the |
| duplex, then replace the duplex front cover and |
| open the duplex rear door. If the paper is not |
| jammed in the duplex unit, then it may be jammed |
| in the rear of the printer. Open the printer rear |
| door to access the jam. |
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24X Paper Jam | Paper is jammed around Tray X (X=tray 1 thru 5). |
Check Tray X | Try opening Tray X. If the tray is difficult to |
| remove, then you may have to remove the tray |
| above or below tray X to remove the jammed |
| pages. |
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250 Paper Jam | Paper is jammed in the multipurpose feeder. |
Check MP Feeder |
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260 Paper Jam | Paper is jammed in the envelope feeder. |
Check Envelope Feeder |
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27X Paper Jam | Paper is jammed in output bin X (X=1 thru 3). |
Check Output Bin X | Open the rear door of Output Bin X to access the |
| jammed pages. |
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Insert Cartridge or Close | This message displays when the printer’s front |
Door | door is open or the print cartridge is missing. |
| If this message cannot be cleared go to “Cover |
| Open Switch/Cable Service Check” on page |
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