4069-XXX
User Error Message | Explanation |
|
|
31 Defective Print | Error code 31 is displayed when the top front |
Cartridge | cover is closed and a defective print cartridge is |
| detected. It may take the printer |
| determine if the print cartridge is defective. |
| Depending on the setting of the Machine Class ID |
| the printer may be allowed to print pages during |
| this |
| print, they are not reprinted once a good print |
| cartridge is inserted. |
| Note: This error indicates the printer was able to |
| read the cartridge ID, but the ID did not pass the |
| verification test. To pass the verification test, the |
| ID read from the print cartridge must match the ID |
| from the last “good” print cartridge or the same ID |
| must be read from the print cartridge twice. The |
| last “good” print cartridge ID is stored in NVRAM. |
|
|
32 Unsupported Print | Error 32 is displayed when the top cover is closed |
Cartridge | and an unsupported print cartridge is detected. It |
| may take the printer |
| if the print cartridge is supported. Depending on |
| the setting of the Machine Class ID the printer |
| may be allowed to print pages during this |
| second interval. If pages are allowed to print, then |
| they are not reprinted once a good print cartridge |
| is inserted. If this does not fix the problem, go to |
| “Smart Cartridge Service Check” on page |
|
|
34 Short Paper | The printer determines the paper length is too |
| short to print the formatted data. This occurs |
| when the printer does not know the actual paper |
| size loaded in the tray. For |
| trays, this error occurs if the paper stop is in the |
| incorrect position. Make sure the Paper Size |
| setting is correct for the size paper that is being |
| used. |
|
|
36 Resolution Reduced | The resolution of the page has been reduced from |
| 600 dpi to 300 dpi in order to prevent a Memory |
| Full error. This message can only occur if the |
| Resolution Reduction setting is turned on. |
| Note: 1200 dpi pages are not resolution reduced. |
| If a 1200 dpi job runs out of memory, a Memory |
| Full error is displayed. |
|
|
Diagnostic Information