4069-XXX

User Error Message

Explanation

 

 

31 Defective Print

Error code 31 is displayed when the top front

Cartridge

cover is closed and a defective print cartridge is

 

detected. It may take the printer 10-20 seconds to

 

determine if the print cartridge is defective.

 

Depending on the setting of the Machine Class ID

 

the printer may be allowed to print pages during

 

this 10-20 second interval. If pages are allowed to

 

print, they are not reprinted once a good print

 

cartridge is inserted.

 

Note: This error indicates the printer was able to

 

read the cartridge ID, but the ID did not pass the

 

verification test. To pass the verification test, the

 

ID read from the print cartridge must match the ID

 

from the last “good” print cartridge or the same ID

 

must be read from the print cartridge twice. The

 

last “good” print cartridge ID is stored in NVRAM.

 

 

32 Unsupported Print

Error 32 is displayed when the top cover is closed

Cartridge

and an unsupported print cartridge is detected. It

 

may take the printer 10-20 seconds to determine

 

if the print cartridge is supported. Depending on

 

the setting of the Machine Class ID the printer

 

may be allowed to print pages during this 10-20

 

second interval. If pages are allowed to print, then

 

they are not reprinted once a good print cartridge

 

is inserted. If this does not fix the problem, go to

 

“Smart Cartridge Service Check” on page 2-105.

 

 

34 Short Paper

The printer determines the paper length is too

 

short to print the formatted data. This occurs

 

when the printer does not know the actual paper

 

size loaded in the tray. For auto-size sensing

 

trays, this error occurs if the paper stop is in the

 

incorrect position. Make sure the Paper Size

 

setting is correct for the size paper that is being

 

used.

 

 

36 Resolution Reduced

The resolution of the page has been reduced from

 

600 dpi to 300 dpi in order to prevent a Memory

 

Full error. This message can only occur if the

 

Resolution Reduction setting is turned on.

 

Note: 1200 dpi pages are not resolution reduced.

 

If a 1200 dpi job runs out of memory, a Memory

 

Full error is displayed.

 

 

Diagnostic Information 2-17

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Lexmark 4069-XXX manual Smart Cartridge Service Check on