4069-XXX
Print Quality - Toner on backside of printed page
Service Tip: This is generally caused by loose toner in the machine in the paper path being carried through the printer on the backside of the paper.
| FRU | Action |
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1 | Hot Roll Fuser Assembly | Toner is being carried out on the |
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| backside of the media. This problem |
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| is generally caused by a toner |
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| buildup on the fuser hotroll or backup |
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| roll. Check the fuser hotroll and |
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| backup roll for any noticeable |
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| buildup of toner. Repair as |
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| necessary. |
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2 | Transfer Roll Transfer Plate | Check the transfer roll for any signs |
| Assembly | of toner buildup or loose toner |
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| around the area of the transfer plate |
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| assembly. Clean the area and run |
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| another copy. If the problem |
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| continues, replace the FRUs in the |
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| following order: |
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| HVPS |
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| engine board |
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