4069-XXX

Error Code

Action

 

 

939 Controller -

The controller board and the engine board cannot

Engine

communicate with one another. The controller board,

Communications

engine board or interconnect board is defective. Check

Error

each board for correct installation and secure ground. If

 

no problem is found, replace the FRUs in the following

 

order:

 

controller board

 

engine board

 

interconnect board

 

Note: The controller software also can cause a 939 error

 

code. Contact your next level for software support.

 

 

940 Service LV

The low voltage power supply zero crossover test failed.

Power Supply

• Check the LVPS for correct installation. Ensure that

 

 

the connector on the LVPS assembly is firmly seated

 

with the connector on the interconnect card connector.

 

• This error can be caused by a noisy AC input power

 

source.

 

• Check to make sure the correct LVPS has been

 

installed.

 

• If all the above are correct, replace the LVPS

 

assembly.

 

 

941 Controller

A 941 error can be created by a defective code overlay

Code CRC

SIMM, a code upgrade, a defective IPDS or a prescribe

 

SIMM. These should be checked before replacing the

 

controller board.

 

 

941 Controller

Replace the controller board.

Font CRC

 

 

 

943 Controller

Indicates that the controller code and FONT ROM are

Font Version

incompatible.

 

 

944 Controller

Replace the controller board.

Board Failure

 

 

 

945 Controller

Replace the controller board.

Board Failure -

 

ASIC Failure

 

 

 

946 Controller

Replace the controller board.

Board Failure -

 

SRAM Failure

 

 

 

Diagnostic Information 2-5

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Image 33
Lexmark 4069-XXX manual This error can be caused by a noisy AC input power