4069-XXX
Symptom Table - Output Expander
Symptom | Action |
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Printer does not display Output | Go to the “Output Bin Sensor |
Bin Full | Standard Tray Service Check” on |
| page |
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Paper does not feed all the way | Go to the “Output Expander Service |
into the output tray. | Check” on page |
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Service Checks
Note: Anytime the engine board is replaced, the Configuration ID must be reset in NVRAM on the new engine board. Go to “Setting Configuration ID” on page
Review the following information before performing any service checks.
•Paperfeed Problems (especially paper jams): Go to “Viewing the Error Log” on page
•Paperfeed Problems with error message: Use the “Sub Error Codes For 9XX and 2XX Error Codes” on page
•Print Quality Problems: Go to “Print Quality Test Pages” on page
•Use the resident diagnostics test provided to help isolate a problem before taking the machine apart or removing any options.