Appendix A: Troubleshooting a WS Switch 597

Sending Information to NETS

NETS might request that you create a copy of the output from the show tech-supportcommand. If NETS requests you to do so, follow these steps:

1Type the command with a filename. For example:

23x0# show tech-support file fortechsupport

success: results saved to fortechsupport.gz

2Copy the file to the TFTP server. Type the following command using the TFTP address and filename given to you by NETS:

23x0# copy fortechsupport.gz tftp://tftpserver/filename.gz

3Email filename.gz to your NETS representative.

Nortel WLAN Security Switch 2300 Series Configuration Guide

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Nortel Networks 2300 manual Sending Information to Nets, 23x0# show tech-support file fortechsupport