How to get Help | Nortel Networks 2300 guide

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How to get Help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to:

download software, documentation, and product bulletins

search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

sign up for automatic notification of new software and documentation for Nortel equipment

open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following Web site to obtain the phone number for your region:

http://www.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

Nortel WLAN Security Switch 2300 Series Configuration Guide

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Nortel Networks 2300 manual How to get Help, Getting Help from the Nortel Web site

Contents

Nortel Wlan Security Switch 2300 Series Configuration Guide Trademarks Copyright Nortel Networks Limited 2005. All rights reservedRestricted rights legend Statement of conditions Nortel Inc. software license agreement USA requirements only Legal Information Limited Product Warranty Limited Warranty Software License Agreement Nortel Wlan Security Switch 2300 Series Configuration Guide SSH Source Code Statement OpenSSL Project License Statements Class a Statement RF Radiation Hazard Warning Deployment Statement 320657-A Contents Configuring and Managing Ports and VLANs Configuring and Managing IP Interfaces and Services Configuring Snmp Configuring and Managing Mobility Domain Roaming Configuring AP access points Wi-Fi Multimedia Configuring and Managing Igmp Snooping Managing Keys and Certificates Configuring AAA for Network Users Configuring Communication with Radius Managing 802.1X on the WSS Switch Managing System Files Troubleshooting a WS Switch Supported Radius Attributes Contents 320657-A Getting Help from the Nortel Web site How to get HelpGetting Help over the phone from a Nortel Solutions Center Getting Help through a Nortel distributor or reseller Nortel Wlan 2300 System Introducing the Nortel Wlan 2300 System Documentation Planning, Configuration, and Deployment Safety and Advisory Notices Bold text Menu Name CommandText and Syntax Conventions CLI Conventions Using the Command-Line Interface NT-mm-nnnnnn Command Prompts Syntax Notation Set port enable disable port-listClear interface vlan-idip Clear fdb dynamic port port-list vlan vlan-id IP Address and Mask Notation Text Entry Conventions and Allowed CharactersMAC Address Notation User Wildcards User Wildcards, MAC Address Wildcards, and Vlan WildcardsMAC Address Wildcards 0001 000102 00010203 0001020304 Vlan WildcardsMatching Order for Wildcards 23x0# reset port 23x0# set port enablePort Lists 23x0# show port poe 1,2,4,13 Virtual LAN Identification Command-Line Editing Keyboard Shortcuts Function Keyboard Shortcuts History Buffer Tabs Single-Asterisk * Wildcard Character Double-Asterisk ** Wildcard Characters 23x0# show i? Using CLI Help23x0# help Commands Server Status Port Enabled Understanding Command Descriptions23x0# show ip telnet Set ap dap name Overview of AAA for Administrative and Local Access Configuring AAA for Administrative and Local Access Configuring AAA for Administrative and Local Access Typical Nortel Wlan 2300 System Before You Start About Administrative Access Access Modes Types of Administrative Access First-Time Configuration using the Console Password Enabling an Administrator23x0 enable Username Setting the WSS Enable Password for the First Time Setting the WSS Switch Enable PasswordWMS Enable Password 23x0# set enablepass Configuring AAA for Administrative and Local Access 23x0# set authentication console * local Authenticating at the Console Customizing AAA with Wildcards and Groups Setting User Passwords Adding and Clearing Local Users for Administrative Access Configuring Accounting for Administrative UsersSet user username password password Success User Jose created 23x0# show accounting statistics Saving the Configuration Displaying the AAA Configuration23x0# save config configday 23x0# show aaa Administrative AAA Configuration Scenarios Local Authentication 23x0# set server group sg1 members r1 Success change accepted Local Override and Backup Local Authentication Authentication When Radius Servers Do Not Respond Configuring and Managing Ports Configuring and Managing Ports and VLANs Vlan Setting the Port Type Show version WSS 2380 40 AP Software License Upgrade Setting a Port for a Directly Connected AP access port 23x0# set port type ap 4-6 model 2330 poe enable Setting a Port for a Wired Authentication User Configuring for a Distributed AP Clear port type port-list 23x0# set port type wired-authClearing a Port Clear dap dap-num Clearing a Distributed AP23x0# clear port type Removing a Port Name Configuring a Port NameSetting a Port Name Clear port preference port-list Set port preference port-listrj45Show port preference port-list RJ45 Gigabit Ports-Autonegotiation and Flow Control Configuring Port Operating Parameters10/100 Ports-Autonegotiation and Port Speed Disabling or Reenabling a Port Disabling or Reenabling Power over Ethernet Reset port port-list Resetting a PortSet port poe port-listenable disable Displaying Port Information Displaying Port Configuration and StatusDisplaying PoE State Show port status port-list Monitoring Port Statistics Displaying Port StatisticsClearing Statistics Counters 23x0# monitor port counters Configuring a Port Group Configuring Load-Sharing Port GroupsLoad Sharing Link Redundancy Removing a Port Group Configuring and Managing VLANsDisplaying Port Group Information Interoperating with Cisco Systems EtherChannel Users and VLANs Understanding VLANs in Nortel WSS SoftwareVLANs, IP Subnets, and IP Addressing Traffic Forwarding Vlan NamesRoaming and VLANs Tunnel Affinity 802.1Q Tagging Creating a Vlan Configuring a VlanAdding Ports to a Vlan Set vlan vlan-numname name 23x0# set vlan red port 9-11,21 Removing an Entire Vlan or a Vlan Port23x0# clear vlan red port 23x0# clear vlan marigold port 13 tag 23x0# clear vlan ecru Set vlan vlan-idtunnel-affinity num Changing Tunneling Affinity 23x0# show vlan config burgundy Show vlan config vlan-idManaging the Layer 2 Forwarding Database Displaying Vlan Information Types of Forwarding Database Entries How Entries Enter the Forwarding Database Displaying the Size of the Forwarding Database Displaying Forwarding Database InformationDisplaying Forwarding Database Entries Show fdb count perm static dynamic vlan vlan-id 23x0# set fdb perm 00bbccddeeff port 3,5 vlan blue 23x0# set fdb static 002b3c4d5e6f port 1 vlan defaultAdding an Entry to the Forwarding Database 23x0# clear fdb port 3,5 Removing Entries from the Forwarding Database23x0# clear fdb dynamic Configuring the Aging Timeout Period Port and Vlan Configuration ScenarioDisplaying the Aging Timeout Period Changing the Aging Timeout Period 23x0# set port 7 name confroom2 23x0# set port 6 name confroom123x0# set port 8-13 name manufacturing 23x0# set system countrycode US MAC 23x0# set port type ap 2-16 model 2330 poe enable Port group backbonelink is up Ports 22 23x0# set port type wired-auth 17,18 Save the configuration. Type the following command MTU Support Configuring and Managing IP Interfaces and Services Configuring and Managing IP Interfaces Enabling the Dhcp Client Statically Configuring an IP InterfaceAdding an IP Interface 23x0# show interface Set interface vlan-idip dhcp-client enable disable23x0# set interface corpvlan ip dhcp-client enable 23x0# show dhcp-client Interface Corpvlan4 Configuration Status Enabled Dhcp State Set interface vlan-idstatus up down Disabling or Reenabling an IP Interface Removing an IP Interface Show interface vlan-id Configuring the System IP AddressDisplaying IP Interface Information Set system ip-address ip-addr Designating the System IP Address Show system Displaying the System IP Address Clear system ip-address Configuring and Managing IP RoutesClearing the System IP Address Configuring and Managing IP Interfaces and Services 320657-A 23x0# show ip route Displaying IP RoutesShow ip route destination 224.0.0.0/ 4 IP Local 23x0# set ip route 192.168.4.0 255.255.255.0 10.5.4.2 23x0# set ip route default 10.5.4.1Adding a Static Route 23x0# clear ip route default Managing the Management ServicesRemoving a Static Route 23x0# clear ip route 192.168.4.69/24 Session Timeouts Login TimeoutsManaging SSH Enabling SSH Adding an SSH User Changing the SSH Service Port NumberShow crypto key ssh 23x0# show crypto key ssh ec6f567fd1fdc02893aea4f97cf51304 Show sessions admin Clear sessions admin ssh session-id Changing SSH Timeouts23x0# show sessions admin 23x0# clear sessions admin ssh Managing Telnet Telnet Login TimersEnabling Telnet Adding a Telnet User Managing Telnet Server Sessions Changing the Telnet Service Port NumberResetting the Telnet Service Port Number to Its Default Managing Https Configuring and Managing DNSEnabling Https Displaying Https Information Configuring and Managing IP Interfaces and Services Enabling or Disabling the DNS Client Set ip dns enable disable Adding a DNS Server Configuring DNS ServersRemoving a DNS Server Set ip dns server ip-addrprimary secondary Adding the Default Domain Name Configuring a Default Domain NameRemoving the Default Domain Name Set ip dns domain name Displaying DNS Server Information Configuring and Managing AliasesShow ip dns 23x0# show ip dns 23x0# set ip alias HR1 Adding an AliasSet ip alias name ip-addr Clear ip alias name Removing an Alias Displaying Aliases Configuring and Managing Time ParametersShow ip alias name 23x0# show ip alias Clearing the Time Zone Setting the Time ZoneDisplaying the Time Zone Clearing the Summertime Period Configuring the Summertime PeriodDisplaying the Summertime Period Set timedate date mmm dd yyyy time hhmmss Statically Configuring the System Time and Date23x0# set timedate date feb 29 2004 time Time now is Sun Feb 29 2004, 235802 PST Show timedate 23x0# show timedate Displaying the Time and Date Configuring and Managing NTP 23x0# set ntp server Adding an NTP ServerSet ntp server ip-addr Clear ntp server ip-addrall Removing an NTP Server 23x0# set ntp update-interval Changing the NTP Update IntervalSet ntp update-interval seconds Clear ntp update-interval Resetting the Update Interval to the Default Enabling the NTP Client Set ntp enable disable Show ntp Managing the ARP TableDisplaying NTP Information 23x0# show arp Displaying ARP Table EntriesShow arp ip-addr Set arp permanent static dynamic ip-addrmac-addr Adding an ARP Entry23x0# set arp static 10.10.10.1 00bbccddeeff Success added arp 10.10.10.1 at 00bbccddeeff on Vlan Pinging Another Device Changing the Aging TimeoutSet arp agingtime seconds 23x0# set arp agingtime 23x0# telnet Logging In to a Remote Device23x0# show sessions telnet client 23x0# clear sessions telnet client 23x0# traceroute server1 IP Interfaces and Services Configuration ScenarioTracing a Route 23x0# set ip dns server 10.10.10.69 Primary 23x0# set ip route default 10.20.10.123x0# set system ip-address Summertime is enabled, and set to PDT 23x0# set ip dns enable23x0# set ip dns server 10.20.10.69 Secondary 23x0 # show ip dns Overview Configuring SnmpConfiguring Snmp 23x0# set system contact sysadmin1 Setting the System Location and Contact StringsSet system location string set system contact string 23x0# set system location 3rdfloorcloset Enabling Snmp Versions Set snmp protocol v1 v2c usm all enable disable23x023x0# set snmp protocol all enable Clear snmp community name comm-string Configuring Community Strings SNMPv1 and SNMPv2c Only Clear snmp usm usm-username Creating a USM User for SNMPv3 23x0# set snmp usm snmpmgr1 snmp-engine-id local Command Examples 23x0# set snmp security encrypted Setting Snmp Security Clear snmp profile profile-name Configuring a Notification Profile 23x0# set snmp notify profile default send all Configuring Snmp Clear snmp notify target target-num Configuring a Notification TargetSecurity unsecured authenticated encrypted 23x0# set snmp notify target 2 10.10.40.10 v1 trap Set ip snmp server enable disable Enabling the Snmp Service23x0# set ip snmp server enable Displaying Snmp Information Displaying Snmp Version and Status Information Displaying the Configured Snmp Community Strings Displaying USM Settings Displaying Notification Profiles 23x0# show snmp notify profile insert updated example Displaying Notification Targets 23x0# show snmp notify target insert updated example Displaying Snmp Statistics Counters Configuring Snmp 320657-A About the Mobility Domain Feature Configuring and Managing Mobility Domain Roaming Configuring a Mobility Domain 23x0# set mobility-domain mode seed domain-name Pleasanton Configuring the SeedSet mobility-domain mode seed domain-name mob-domain-name Set mobility-domain member ip-addr Configuring Member WSSs on the Seed 23x0# set mobility-domain mode member seed-ip Configuring a MemberSet mobility-domain mode member seed-ip ip-addr 2370# show mobility-domain status Displaying Mobility Domain Status192.168.14.6 192.168.15.5 This WSS is a member, with seed Displaying the Mobility Domain Configuration2370# show mobility-domain config 2370# clear mobility-domain Clearing a Mobility Domain from a WSS Clear mobility-domain member ip-addr Clearing a Mobility Domain Member from a Seed 23x0# show roaming station Displaying Roaming Stations Affinity Displaying Roaming VLANs and Their Affinities23x0 # show roaming vlan Displaying Tunnel Information Understanding the Sessions of Roaming Users23x0 # show tunnel State Port Active Requirements for Roaming to Succeed Effects of Timers on Roaming Monitoring Roaming Sessions Mobility Domain ScenarioWSS-20show sessions network verbose 23x0# set mobility-domain member seed-ip 23x0# show tunnel 23x0# show mobility-domain config23x0# show roaming vlan Configuring User Encryption Wireless Encryption Defaults Default Encryption Configuring WPA WPA Cipher Suites WPA Encryption with Tkip Only WPA Encryption with Tkip and WEP Tkip Countermeasures WPA Authentication Methods WPA Information Element Client Support Supported Encryption Support for WPA and Non-WPA Clients Creating a Service Profile for WPA Configuring WPAEnabling WPA Specifying the WPA Cipher Suites Enabling PSK Authentication Changing the Tkip Countermeasures Timer Value 23x0# set service-profile wpa auth-psk enable Set service-profile name auth-psk enable disableSet service-profile name psk-phrase passphrase Set service-profile name psk-raw hex Show service-profile name ? Displaying WPA Settings23x0# show service-profile wpa Set radio-profile name service-profile name Creating a Service Profile for RSN Configuring RSNEnabling RSN Specifying the RSN Cipher Suites 23x0# set service-profile rsn cipher-ccmp enable Displaying RSN Settings 23x0# set radio-profile blgd2 service-profile rsn Configuring WEP Encryption for Dynamic and Static WEP Set service-profile name wep key-index num key value Setting Static WEP Key Values Assigning Static WEP Keys Encryption Configuration Scenarios23x0# set service-profile wepsrvc4 wep active-unicast-index Enabling WPA with Tkip 23x0# set service-profile wpa success change accepted 23x0# show ap config 23x0# show service-profile wpa-wep 23x0# set service-profile wpa-wep success change accepted23x0# set ap 5,11 radio 1 radio-profile rp2 mode enable Enabling Dynamic WEP in a WPA Network Success change accepted 23x0# set service-profile wpa-wep-for-mac Configuring Encryption for MAC Clients 23x0# show service-profile wpa-wep-for-mac 23x0# show ap config Configuring User Encryption 320657-A AP Overview Configuring AP access points Example Nortel Network Country of Operation Distributed AP Network Requirements Directly Connected APs and Distributed APs Distributed APs and Dhcp Option Distributed APs and STP Bias High AP ParametersName Disable Upgrade-firmware EnableResiliency and Dual-Homing Options for APs Group Dual-Homed Direct Connections to a Single WSS Dual-Homed Direct and Distributed Connections to WSSs Dual-Homed Distributed Connections to WSSs on Both AP Ports Dual-Homed Distributed Connections to WSSs on One AP Port AP Boot Process Configuring AP access points Configuring AP access points Configuring AP access points Example AP Boot over Layer 2 Network Example AP Boot over Layer 3 Network Example Boot of Dual-Homed AP Dual-Homed AP Booting Session Load Balancing Service Profiles Public and Private SSIDs Encryption Dap status command Configuring AP access points Radio Profiles Default Radio Profile RF Auto-Tuning Radio-Specific Parameters Tx-powerChannel Antennatype Internal Nortel external antenna model Configuring AP access points Set system countrycode code Specifying the Country of Operation WSS 23x0# show system How an Unconfigured AP Finds an WSS Switch To Configure It Configuring a Template for Automatic AP Configuration Configuring a Template Configured APs Have Precedence Over Unconfigured APs23x0# show dap config auto Radio 2 type 802.11a, mode enabled, channel dynamic Changing AP Parameter Values 23x0# show dap status auto 23x0# set dap auto mode enable23x0# set dap auto radio 1 radio-profile autodap1 Set dap auto persistent dap-numall Setting the Port Type for a Directly Connected AP Configuring AP Port Parameters Port parameter Setting 23x0# set port type ap 11-14,16 model 2330 poe enable Configuring an Indirectly Connected AP Changing AP Names Clearing an AP from the Configuration Disabling or Reenabling Automatic Firmware Upgrades Configuring a Load-Balancing GroupEnabling LED Blink Mode Changing Bias Encryption Key Fingerprint Configuring AP-WSS SecurityEncryption Options RSA aaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaa 23x0# show dap status Confirming an AP’s Fingerprint on an WSS Switch Set dap num fingerprint hex Setting the AP Security Requirement on an WSS SwitchSet dap security require optional 23x0# set dap security require Fingerprint Log Message Changing the Fallthru Authentication Type Configuring a Service ProfileDisabling or Reenabling Encryption for an Ssid Disabling or Reenabling Beaconing of an Ssid Configuring AP access points Set radio-profile name mode enable disable Configuring a Radio ProfileCreating a New Profile Changing Radio Parameters 23x0# set radio-profile rp1 beacon-interval Set radio-profile name beacon-interval intervalSet radio-profile name dtim-interval interval 23x0# set radio-profile rp1 dtim-interval 23x0# set radio-profile rp1 rts-threshold Set radio-profile name rts-threshold thresholdSet radio-profile name frag-threshold threshold 23x0# set radio-profile rp1 frag-threshold 23x0# set radio-profile rp1 max-rx-lifetime Set radio-profile name max-rx-lifetime timeSet radio-profile name max-tx-lifetime time 23x0# set radio-profile rp1 max-tx-lifetime 23x0# set radio-profile rp1 11g-only enable Set radio-profile name 11g-only enable disableSet radio-profile name preamble-length long short 23x0# set radio-profile rplong preamble-length long Removing a Radio Profile Resetting a Radio Profile Parameter to its Default ValueClear radio-profile name parameter Clear radio-profile name Configuring the Channel and Transmit Power Configuring Radio-Specific Parameters 23x0# set ap 5 radio 2 channel 36 tx-power Configuring the External Antenna Model23x0# set ap 11 radio 1 channel 1 tx-power 23x0# set dap 1 radio 1 antennatype ANT1060 23x0# set radio-profile rp2 service-profile wpaclients Mapping the Radio Profile to Service Profiles 23x0# set ap 6 radio 1 radio-profile rp1 mode disable 23x0# set ap 11-14,16 radio 2 radio-profile rp1 mode enableDisabling or Reenabling Radios Assigning a Radio Profile and Enabling Radios Enabling or Disabling Individual Radios Set ap port-listdap dap-numradio 1 2 mode enable disable23x0# set ap 3,7 radio 2 mode disable 23x0# set radio-profile rp1 mode disable Disabling or Reenabling All Radios Using a Profile23x0# set radio-profile rp1 mode enable 23x0# clear ap 3 radio Resetting a Radio to its Factory Default SettingsClear ap port-listdap dap-numradio 1 2 all Restarting an AP Displaying AP Information 23x0# show dap config Displaying AP Configuration Information 23x0 # show dap global Displaying a List of Distributed APsShow dap global dap-numserial-id serial-ID 23x0 # show dap unconfigured Show dap unconfigured Show dap connection dap-numserial-id serial-ID Displaying Connection Information for Distributed APs 23x0 # show service-profile wpaclients Displaying Service Profile Information Show radio-profile name ? 23x0 # show radio-profile defaultDisplaying Radio Profile Information Displaying AP Status Information 23x0 # show ap counters Displaying AP Statistics Counters 116665 7694 11643396 629107 112115 3368239 142900 Totl RF Auto-Tuning Overview Configuring RF Auto-Tuning Initial Channel and Power Assignment Channel Tuning Channel and Power TuningPower Tuning Tuning the Transmit Data Rate RF Auto-Tuning Parameters Min-client-rate For 802.11b For 802.11a Changing RF Auto-Tuning Settings Disabling or Reenabling Channel Tuning Changing Channel Tuning SettingsChanging the Channel Tuning Interval Changing the Channel Holddown Interval Enabling Power Tuning Changing Power Tuning SettingsChanging the Power Tuning Interval Changing the Power Backoff Interval 23x0# set ap 7 radio 1 auto-tune max-retransmissions 23x0# set ap 7 radio 1 auto-tune max-powerChanging the Client Retransmission Threshold Changing the Minimum Transmit Data Rate Displaying RF Auto-Tuning Information 23x0# show ap config 2 radio Displaying RF Auto-Tuning Settings23x0# show radio-profile default 23x0# show auto-tune neighbors ap 2 radio Displaying RF Neighbors 23x0# show auto-tune attributes ap 2 radio Displaying RF Attributes Configuring RF Auto-Tuning 320657-A How WMM Works in WSS Software Wi-Fi Multimedia QoS on the WSS Switch WMM in a Nortel Network QoS on an AP WMM Priority Mappings Set radio-profile name wmm enable disableDisabling or Reenabling WMM 23x0# show radio-profile radprof1 Displaying WMM InformationShow dap qos-stats dap-numshow dap qos-stats port-list 23x0# show dap qos-stats Wi-Fi Multimedia Configuring and Managing Spanning Tree Protocol Enabling the Spanning Tree Protocol Set spantree enable disable23x0# set spantree enable Changing Standard Spanning Tree Parameters Snmp Port Path Cost Defaults Port Priority 23x0# set spantree priority 69 vlan pink Changing the Bridge PrioritySet spantree priority value all vlan vlan-id Changing the STP Port Cost Resetting the STP Port Cost to the Default ValueChanging STP Port Parameters Changing the STP Port Priority Resetting the STP Port Priority to the Default Value23x0# set spantree portpri 3-4 priority 23x0# set spantree portvlanpri 3-4 priority 48 vlan mauve Changing the STP Forwarding Delay Changing Spanning Tree TimersChanging the STP Hello Interval Changing the STP Maximum Age 23x0# set spantree maxage 15 all Configuring and Managing STP Fast Convergence Features Uplink Fast Convergence 23x0# set spantree portfast port 9,11,13 enable Configuring Port Fast ConvergenceSet spantree portfast port port-listenable disable Displaying Port Fast Convergence Information Port Vlan Portfast Disable EnableShow spantree portfast port-list 23x0# show spantree portfast 23x0# set spantree backbonefast enable Configuring Backbone Fast ConvergenceSet spantree backbonefast enable disable Displaying the Backbone Fast Convergence State Backbonefast is enabledShow spantree backbonefast 23x0# show spantree backbonefast Set spantree uplinkfast enable disable Configuring Uplink Fast Convergence Displaying Uplink Fast Convergence Information Displaying Spanning Tree InformationShow spantree uplinkfast vlan vlan-id 23x0# show spantree uplinkfast 23x0# show spantree vlan mauve Displaying STP Bridge and Port InformationShow spantree port-listvlan vlan-id active Show spantree portvlancost port-list Displaying the STP Port Cost on a Vlan Basis23x0# show spantree portvlancost Port 1 Vlan 1 have path cost Show spantree blockedports vlan vlan-id 23x0# show spantree blockedports vlan defaultDisplaying Blocked STP Ports 23x0# show spantree statistics 1 Bpdu related parameters Displaying Spanning Tree StatisticsShow spantree statistics port-listvlan vlan-id Topology change Timer value Hold timer Topology change TimerHold timer value Delay root port Timer Delay root port Timer value Timer restarted is 23x0# set port disable Spanning Tree Configuration ScenarioClearing STP Statistics Clear spantree statistics port-listvlan vlan-id Spanning tree mode Default None Backbone DownDisabled 128 23x0# set port enable Down Auto Network 10/100BaseTx 1000/full Disabling or Reenabling Proxy Reporting Set igmp enable disable vlan vlan-idDisabling or Reenabling Igmp Snooping Set igmp proxy-report enable disable vlan vlan-id Changing Igmp TimersSet igmp querier enable disable vlan vlan-id Enabling the Pseudo-Querier Set igmp qi seconds vlan vlan-id Changing the Query Interval Set igmp oqi seconds vlan vlan-id Changing the Other-Querier-Present Interval Set igmp qri tenth-seconds vlan vlan-id Changing the Query Response Interval Set igmp lmqi tenth-seconds vlan vlan-id Changing the Last Member Query Interval Enabling Router Solicitation Set igmp mrsol enable disable vlan vlan-idChanging Robustness Set igmp rv num vlan vlan-id Set igmp mrsol mrsi seconds vlan vlan-id Configuring Static Multicast PortsChanging the Router Solicitation Interval Adding or Removing a Static Multicast Router Port Set igmp mrouter port port-listenable disable Adding or Removing a Static Multicast Receiver Port Set igmp receiver port port-listenable disableDisplaying Multicast Information 192.28.7.5 Dvmrp Group Port Receiver-IP Receiver-MAC Show igmp vlan vlan-id23x0# show igmp vlan orange Clearing Multicast Statistics Displaying Multicast Statistics OnlyShow igmp statistics vlan vlan-id Clear igmp statistics vlan vlan-id Show igmp querier vlan vlan-id Displaying Multicast QueriersShow igmp querier vlan orange Querier for vlan orange Port Querier-IP Querier-MAC Show igmp mrouter vlan vlan-id Displaying Multicast RoutersShow igmp mrouter vlan orange 192.28.7.5 000102030405 Dvmrp Vlan red Session Port Receiver-IP Receiver-MAC Displaying Multicast Receivers23x0# show igmp receiver-table group 237.255.255.0/24 Configuring and Managing Igmp Snooping 320657-A About Security Access Control Lists Configuring and Managing Security ACLs Setting Security ACLs Overview of Security ACL Commands Security ACL Filters Creating and Committing a Security ACL 23x0# set security acl ip acl-1 permit 192.168.1.4 Setting a Source IP ACLCommon IP Protocol Numbers Wildcard Masks Class of ServiceClass-of-Service CoS Packet Handling Configuring and Managing Security ACLs Common Icmp Message Types and Codes Setting an Icmp ACL Common Icmp Message Types and Codes Setting a UDP ACL Setting TCP and UDP ACLsSetting a TCP ACL Configuring and Managing Security ACLs Determining the ACE Order 23x0# commit security acl all Committing a Security ACL23x0# commit security acl acl-99 Viewing the Edit Buffer Viewing Security ACL InformationViewing Committed Security ACLs Viewing Security ACL Details 23x0# show security acl hits ACL hit-counters Displaying Security ACL Hits 23x0# clear security acl acl-99 Mapping Security ACLsClearing Security ACLs 23x0# set user Natasha attr filter-id acl-222.in Mapping User-Based Security ACLs23x0# commit security acl acl-222 success change accepted Configuring and Managing Security ACLs Clearing a Security ACL Map Displaying ACL Maps to Ports, VLANs, and Virtual Ports23x0# set security acl map acl-222 port 2 tag 1-3,5 23x0# show security acl map acl-999 23x0# show security acl map acljoe Modifying a Security ACLACL acljoe is mapped to 23x0# clear security acl map acljoe port 4 23x0# show security acl info all Adding Another ACE to a Security ACL Placing One ACE before Another Modifying an Existing Security ACL 23x0# show security acl editbuffer Clearing Security ACLs from the Edit BufferACL edit-buffer table Type Status Acl-a Not Committed Acl-111 ACL edit-buffer information for all Using ACLs to Change CoS23x0# rollback security acl acl-111 Filtering Based on Dscp Values 23x0# set security acl ip voip permit 0.0.0.0 Enabling Prioritization for Legacy Voice over IP23x0# commit security acl voip 23x0# set security acl map voip vlan corpvlan out Enabling SVP Optimization for SpectraLink Phones Security ACL Configuration Scenario 23x0# save config Managing Keys Certificates Why Use Keys and Certificates? Wireless Security through TLS PEAP-MS-CHAP-V2 Security About Keys and Certificates Public Key Infrastructures Public and Private Keys Digital Certificates Creating Keys and Certificates Crypto generate key commandPkcs #7, Pkcs #10, and Pkcs #12 Object Files Pkcs Object Files Supported by Nortel Managing Keys and Certificates Procedures for Creating and Validating Certificates 23x0# crypto generate key admin Crypto generate key admin eap ssh webaaa 512 1024Admin key pair generated Creating Public-Private Key Pairs Generating Self-Signed Certificates Crypto generate self-signed admin eap webaaa23x0# crypto generate self-signed admin Country Name US Crypto pkcs12 admin eap webaaa filename Crypto otp admin eap webaaa one-time-password 23x0# crypto generate request admin Begin Certificate Installing a CA’s Own Certificate Displaying Certificate and Key Information Key and Certificate Configuration Scenarios23x0# show crypto certificate admin Certificate Self-signed cert for admin is 23x0# crypto generate self-signed adminCreating Self-Signed Certificates ENDCERTIFICATE-----23x0#crypto generate self-signed eap 23x0# show crypto certificate eap 23x0# show crypto certificate admin20# crypto generate self-signed webaaa Country Name US 23x0# show crypto certificate webaaa Certificate 23x0# crypto pkcs12 admin 2048admn.p12 23x0# crypto otp admin SeC%#6@o%c23x0# copy tftp//192.168.253.1/2048admn.p12 2048admn.p12 23x0# copy tftp//192.168.253.1/20481x.p12 20481x.p12 Keypair Device certificate CA certificate Unstructured Name wiring closet 12 CSR for admin is Email Address admin@example.com 23x0# crypto ca-certificate admin 23x0# crypto certificate admin23x0# show crypto ca-certificate admin Enter PEM-encoded certificate About AAA for Network Users Configuring AAA for Network Users Authentication Types Authentication Authentication Algorithm Authentication Flowchart for Network Users To 802.1X? Yes User Credential Requirements Ssid Name AnyLast-Resort Processing Configuring AAA for Network Users CLI Authorization Accounting AAA Tools for Network Users Summary of AAA Features Wildcard Any for Ssid Matching Wildcards and Groups for Network User Classification Local Override Exception AAA Methods for Ieee 802.1X and Web Network AccessAAA Rollover Process Remote Authentication with Local Backup Remote Pass-Through or Local Authentication EAP-MD5 Ieee 802.1X Extensible Authentication Protocol Types Ways an WSS Switch Can Use EAP Effects of Authentication Type on Encryption Method Configuring 802.1X Authentication Configuring 802.1X Acceleration Using Pass-Through Authenticating through a Local Database Binding User Authentication to Machine Authentication Authentication Rule Requirements Bonded Authentication Configuration Example Bonded Authentication PeriodSet dot1x bonded-period seconds Clear dot1x bonded-period 23x0# set dot1x bonded-period Displaying Bonded Authentication Configuration InformationShow dot1x config 23x0# show dot1x config Configuring Authentication and Authorization by MAC Address Clearing MAC Users and Groups Adding and Clearing MAC Users and User Groups LocallyAdding MAC Users and Groups 23x0# set authentication mac ssid voice 010102030405 local Configuring MAC Authentication and Authorization23x0# set authentication mac ssid voice 010102* local 23x0# set mac-user 000102030405 attr vlan-name red Changing the MAC Authorization Password for Radius Configuring Web-based AAASet radius server server-nameauthor-password password 23x0# set radius server bigbird author-password h00per How Portal Web-based AAA Works WSS Requirements Web-based AAA Requirements and Recommendations Configuring AAA for Network Users Client NIC Requirements WSS RecommendationsClient Web Browser Requirements Client Web Browser Recommendations 23x0# set user web-portal-mycorp attr vlan-name corpvlan Configuring Portal Web-based AAAPortal Web-based AAA Configuration Example 23x0# show sessions network ssid mycorp 23x0# show config 23x0# show sessions network ssid mycorp Using a Custom Login TitleMy Corp webAAA/title Copying and Modifying the Nortel LoginCustom Login Page Scenario BWARNING/b My corp’s warning text H3Welcome to Mycorp’s Wireless LAN/h323x0# mkdir mycorp-webaaa success change accepted 23x0# dir mycorp-webaaa Variables for Redirect URLs Description Using Dynamic Fields in Web-based AAA Redirect URLs Configuring Last-Resort Access WSS Switch Serving as Radius Proxy Configuring AAA for Users of Third-Party APs Authentication Process for 802.1X Users of a Third-Party AP Third-Party AP Requirements WSS Switch RequirementsRequirements 23x0# set port type wired-auth 3-4 tag Set authentication mac wired mac-addr-wildcard method123x0# set authentication mac wired aabbcc010101 srvrgrp1 Set radius proxy port port-listtag tag-valuessid ssid-name 23x0# set radius proxy client address 10.20.20.9 key radkey1 23x0# set authentication proxy ssid mycorp ** srvrgrp1 End-date Assigning Authorization Attributes Service-type Idle-timeoutSession-timeout Filter-id Time-of-day SsidStart-date Vlan-name Url Assigning Attributes to Users and Groups Assigning a Security ACL Locally Assigning a Security ACL to a User or a Group23x0# set user Jose attr filter-id acl-101.in 23x0# set usergroup eastcoasters attr filter-id acl-101.in Assigning a Security ACL on a Radius Server Clear mac-usergroup groupname attr filter-id Clearing a Security ACL from a User or Group 23x0# set mac-usergroup mac-fans attr encryption-type Assigning Encryption Types to Wireless UsersAssigning and Clearing Encryption Types Locally Assigning and Clearing Encryption Types on a Radius Server About the Location Policy How the Location Policy Differs from a Security ACL 23x0# set location policy deny if user eq *.theirfirm.com Setting the Location PolicyApplying Security ACLs in a Location Policy Rule WSS-20show location policy Displaying and Positioning Location Policy Rules Clear location policy rule-number Configuring Accounting for Wireless Network UsersSet accounting admin console dot1x mac web Configuring AAA for Network Users Viewing Local Accounting Records WSS-20-0013#show accounting statistics Viewing Roaming Accounting RecordsWSS-20-0017#show accounting statistics May 21 Acct-Status-Type=STOP Acct-Authentic=2 Server Addr Ports Set authentication admin Jose sg3Rs-3 Rs-4 Set authentication web ssid any ** sg1 Avoiding AAA Problems in Configuration OrderSet authentication web ssid corpa ** corpasrvr Vlan-Name = k2 Configuring AAA for Network Users Configuration Producing an Incorrect Processing Order Using Authentication and Accounting Rules TogetherConfiguration for a Correct Processing Order 23x0# set accounting dot1x ssid mycorp * start-stop group1 23x0# set mobility-profile name roses-profile port 2-4,7,9 Configuring a Mobility Profile 23x0# set mobility-profile mode enable Network User Configuration Scenarios23x0# show mobility-profile Mobility Profiles NamePorts ========================= Roses-profile 23x0# set user EXAMPLE\username attr filter-id acl-101.in General Use of Network User Commands23x0# show security acl info acl-101 Mobility Profiles NamePorts ========================= Tulip WSS-20save config 23x0# set radius server r1 address 10.1.1.1 key sunny Enabling Radius Pass-Through Authentication 23x0# set user Natasha password moon Enabling PEAP-MS-CHAP-V2 Authentication23x0# set user Natasha attr session-timeout Unstructured Name wiring closet 23x0# set radius server r1 address 10.1.1.1 key starry Enabling PEAP-MS-CHAP-V2 Offload 23x0# set radius server r1 address 10.1.1.1 key starry Overriding AAA-Assigned VLANs Radius Overview Configuring Communication with Radius Configuring Communication with Radius Before You Begin Configuring Radius Servers Clear radius deadtime key retransmit timeout Configuring Global Radius Defaults23x0# set radius deadtime 23x0# set radius key r8gney 23x0# clear radius client system-ip Setting the System IP Address as the Source Address23x0# set radius client system-ip Set radius server server-nameaddress ip-address key string Configuring Individual Radius Servers Clear radius server server-name Configuring Radius Server GroupsDeleting Radius Servers Ordering Server Groups Configuring Load BalancingCreating Server Groups Adding Members to a Server Group Set server group group-nameload-balance enableClear server group group-nameload-balance 23x0 # show aaa Configuring Communication with Radius Deleting a Server Group Radius and Server Group Configuration Scenario 23x0# set server group shorebirds load-balance enable Managing 802.1X on Wired Authentication Ports Managing 802.1X on WSS Switch 23x0# set dot1x authcontrol enable Set dot1x authcontrol enable disableSuccess dot1x authcontrol enabled Enabling and Disabling 802.1X Globally Managing 802.1X Encryption Keys Setting 802.1X Port Control 23x0# set dot1x key-tx enable Set dot1x key-tx enable disableSuccess dot1x key transmission enabled Enabling 802.1X Key Transmission Set dot1x tx-period seconds Configuring 802.1X Key Transmission Time Intervals23x0# set dot1x tx-period Success dot1x tx-period set to Managing WEP Keys Configuring 802.1X WEP RekeyingConfiguring the Interval for WEP Rekeying Managing 802.1X Client Reauthentication Setting EAP Retransmission Attempts23x0# set dot1x max-req Success dot1x max request set to Set dot1x reauth enable disable Enabling and Disabling 802.1X Reauthentication23x0# set dot1x reauth enable Success dot1x reauthentication enabled 23x0# set dot1x reauth-max Set dot1x reauth-max number-of-attemptsSuccess dot1x max reauth set to 23x0# clear dot1x reauth-max Success dot1x auth-server timeout set to Setting the 802.1X Reauthentication PeriodSet dot1x reauth-period seconds 23x0# set dot1x reauth-period Clear dot1x max-req Managing Other TimersSetting the Bonded Authentication Period Set dot1x quiet-period seconds Setting the 802.1X Quiet Period23x0# set dot1x quiet-period Success dot1x quiet period set to Set dot1x timeout auth-server seconds Setting the 802.1X Timeout for an Authorization Server23x0# set dot1x timeout auth-server 23x0# clear dot1x timeout auth-server Displaying 802.1X Information Setting the 802.1X Timeout for a Client 23x0# show dot1x clients Viewing 802.1X Clients Viewing the 802.1X Configuration 23x0# show dot1x stats Viewing 802.1X Statistics Managing 802.1X on the WSS Switch 320657-A Show sessions admin console telnet client Displaying and Clearing Administrative SessionsClear sessions admin console telnet client session-id Managing Sessions 23x0# clear sessions admin Displaying and Clearing All Administrative SessionsWSS-20 show sessions admin WSS-20 show sessions console Displaying and Clearing an Administrative Console SessionTty Username Time Type Tty0 5310 Console Console session 23x0# clear sessions console Tty Username Time Type Tty3 Sshadmin 2099 Displaying and Clearing Administrative Telnet SessionsWSS-20 show sessions telnet Telnet session Displaying and Clearing Client Telnet Sessions Displaying and Clearing Network Sessions23x0 # show sessions network User Sess IP or MAC Jose@example.com 5125 Vlan-eng Displaying Verbose Network Session Information003065168d69 4385 Vlan-wep 761 000bbe154656 none Show sessions network user user-wildcard Displaying and Clearing Network Sessions by Username23x0# show sessions network user E Clear sessions network user user-wildcard Show sessions network mac-addr mac-addr-wildcard Displaying and Clearing Network Sessions by MAC AddressShow sessions net mac-addr 01055d7e981a Clear sessions network mac-addr mac-addr-wildcard Show sessions network vlan vlan-wildcard Displaying and Clearing Network Sessions by Vlan NameShow sessions network vlan west Clear sessions network vlan vlan-wildcard 2370# clear sessions network session-id Displaying and Clearing Network Sessions by Session IDClear sessions network session-id session-id About System Files Managing System Files Show version details Displaying Software Version Information23x0# show version 23x0# show version details W2 N/A Working with Files Displaying Boot Information23x0# show boot 23x0# dir old Displaying a List of Files Copying a File 23x0# copy floor2WSS tftp//10.1.1.1/floor2WSS-backup23x0# copy floor2WSS tftp//10.1.1.1/floor2WSS Success sent 365 bytes in 0.401 seconds 910 bytes/sec Successreceived9163214bytesin105.939seconds Bytes/sec 23x0# copy tftp//10.1.1.1/newconfig newconfig23x0# copy tftp//10.1.1.1/newconfig WSSconfig 23x0# delete testconfig 23x0# copy testconfig tftp//10.1.1.1/testconfigDeleting a File Delete url 23x0# mkdir corp2 Creating a Subdirectory 23x0# rmdir corp2 Managing Configuration FilesRemoving a Subdirectory 23x0# show config area vlan Displaying the Running ConfigurationShow config area area all Managing System Files Save config filename Saving Configuration Changes23x0# save config newconfig Success configuration saved to newconfig Success boot config set Set boot configuration-file filename23x0# set boot configuration-file floor2WSS 23x0# load config newconfig Loading a Configuration FileLoad config url Backing Up and Restoring the System Resetting to the Factory Default Configuration Managing System Files Managing Configuration Changes 23x0# backup system tftp/10.10.20.9/sysabak critical Backup and Restore Examples23x0# restore system tftp/10.10.20.9/sysabak Upgrading the System Image Managing System Files 320657-A About Rogues and RF Detection Rogue Detection Countermeasures Rogue Detection Lists Rogue access points and ClientsRogue Classification Rogue Detection and Countermeasures Rogue Detection Algorithm Dynamic Frequency Selection DFS RF Detection Scans Countermeasures Summary of Rogue Detection Features Configuring Rogue Detection Lists Set rfdetect vendor-list client ap mac-addr Configuring a Permitted Vendor ListShow rfdetect vendor-list 23x0# show rfdetect vendor-list Total number of entries Set rfdetect ssid-list ssid-name Configuring a Permitted Ssid ListShow rfdetect ssid-list 23x0# show rfdetect ssid-list Total number of entries Set rfdetect black-list mac-addr Configuring a Client Black ListShow rfdetect black-list 23x0# show rfdetect black-list Set rfdetect attack-list mac-addr Configuring an Attack ListShow rfdetect attack-list 23x0# show rfdetect attack-list Enabling Countermeasures Configuring an Ignore List Enabling AP Signatures Disabling or Reenabling Active Scan Disabling or Reenabling Logging of Rogues Set rfdetect log enable disableEnabling Rogue and Countermeasures Notifications IDS and DoS Alerts Flood Attacks DoS Attacks Netstumbler and Wellenreiter Applications Wireless Bridge Ad-Hoc Network Weak WEP Key Used by Client Disallowed Devices or SSIDs Displaying Statistics Counters IDS and DoS Log Messages IDS Log Message Examples Message Type Displaying RF Detection Information Show rfdetect ignore Show rfdetect attack-list Show rfdetect clients mac mac-addr Displaying Rogue Clients23x0# show rfdetect clients mac 000c4163fd6d 23x0# show rfdetect clients 23x0# show rfdetect counters Displaying Rogue Detection CountersShow rfdetect counters Show rfdetect mobility-domain ssid ssid-namebssid mac-addr Displaying Ssid or Bssid Information for a Mobility Domain23x0# show rfdetect mobility-domain 23x0# show rfdetect mobility-domain ssid nrtl-webaaa 23x0# show rfdetect mobility-domain bssid 000b0e0004d1 23x0 # show rfdetect data Displaying RF Detect DataShow rfdetect data 23x0# show rfdetect visible ap 3 radio Displaying the APs Detected by an AP Radio 23x0# show rfdetect countermeasures Displaying Countermeasures InformationShow rfdetect countermeasures Rogue Detection and Countermeasures 320657-A Appendix a Troubleshooting a WS Switch WSS Setup Problems and Remedies Fixing Common WSS Setup Problems Symptom Diagnosis Boot boot OPT+=default Recovering the System PasswordWSS-2350 WSS-2370, WSS-2380, or WSS-2360 Log Message Components Configuring and Managing the System Log Logging Destinations and Levels Debug Info Logging to the Log Buffer Using Log Commands Logging Messages to a Syslog Server Logging to the Console Changing the Current Telnet Session Defaults Setting Telnet Session Defaults Saving Trace Messages in a File Displaying the Log ConfigurationLogging to the Trace Buffer Tracing Authentication Activity Using the Trace CommandRunning Traces Tracing Session Manager Activity Displaying a Trace Tracing Authorization ActivityStopping a Trace Tracing 802.1X Sessions Displaying Trace Results 23x0# show log trace severity errorAbout Trace Results List of Trace Areas Copying Trace Results to a ServerClearing the Trace Log Viewing Vlan Interfaces Using Show CommandsViewing AAA Session Statistics WSS-2370# show interface Viewing ARP Information Viewing FDB InformationVlan-name = vlan-wep 23x0# show fdb Remotely Monitoring Traffic Using Snoop Filters on Radios That Use Active ScanHow Remote Traffic Monitoring Works Best Practices for Remote Traffic Monitoring Appendix a Troubleshooting a WS Switch 23x0# set snoop snoop1 observer 10.10.30.2 snap-length Configuring a Snoop Filter Mapping a Snoop Filter to a Radio Displaying Configured Snoop FiltersEditing a Snoop Filter Deleting a Snoop Filter Displaying the Snoop Filters Mapped to a Radio Enabling or Disabling a Snoop FilterDisplaying the Snoop Filter Mappings for All Radios Removing Snoop Filter Mappings Success filter snoop1 enabled 23x0# set snoop snoop1 mode enable stop-after Show snoop stats filter-namedap-numradio 1 Displaying Remote Traffic Monitoring StatisticsPreparing an Observer and Capturing Traffic Capturing System Information for Technical Support Displaying Technical Support Information 23x0# show tech-support file fortechsupport Sending Information to NetsSuccess results saved to fortechsupport.gz 23x0# copy fortechsupport.gz tftp//tftpserver/filename.gz Appendix a Troubleshooting a WS Switch 320657-A Supported Standard and Extended Attributes Appendix B Supported Radius Attributes 801.1X Attributes 801.1X Attributes Radius Nortel Vendor-Specific Attributes Nortel VSAs Protocol Port Function Appendix C Mobility Domain Traffic Ports Appendix C Mobility Domain Traffic Ports 320657-A Appendix D Dhcp Server How the WSS Software Dhcp Server Works Configuring the Dhcp Server 23x0# show dhcp-server Displaying Dhcp Server InformationShow dhcp-server interface vlan-id verbose Appendix D Dhcp Server Glossary Advanced Encryption Standard See AES Authentication, authorization, and accounting See AAA CBC-MAC See Ccmp Cyclic redundancy check See CRC Glossary EAP with Transport Layer Security See EAP-TLS Group master key See GMK Group transient key See GTK Industry Canada See IC Information element See WPA IE Media access control address See MAC address Microsoft Challenge Handshake Authentication Per-VLAN Spanning Tree protocol See PVST+ Port address translation See PAT Power over Ethernet See PoE Quality of service See QoS Remote Authentication Dial-In User Service See Radius Spanning Tree Protocol See STP Temporal Key Integrity Protocol See Tkip Type, length, and value See TLV Wisp WPA information element See WPA IE Glossary 320657-A Numerics Index Index Index DNS Enable password Description Subnet masks for, notation conventions System IP address 366 To ports, VLANs, or virtual ports 368 Index Radius Https Index Configuring 341 rogue access points detecting TCP Snmp STP Uplink fast convergence Index WMS Index 320657-A Command Index Command Index Set dap auto radiotype Command Index Command Index 324 Show spantree blockedports 329