
Chapter 10 Routing table administration 147
Erasing a Routing Table
Log:
QUIT RETRY OK
1Press ≤·°‹.
Enter the Call Center Administrator mailbox number and password, and then press OK.
Admin
MBOX AA OTHR
Admin
GLIST CCR CC
CC Admin
AGENT SKILL OTHR
Skillset:
RETRY QUIT OK
Status: xxxxxx
CHNGNEXT
Skill mbox pswd
RESET NEXT
Skillset Admin
PARM AGENT OTHR
Skillset Admin
ROUTE OVFLW UNCF
Route Table
DAY NIGHT QUIT
Day routing
VIEW ERASE INS
Erase table?
YESQUIT
Table erased
Day routing
SETUP QUIT
2Press OTHR.
3Press CC.
4Press SKILL.
5Enter the number of the skillset you want to delete a routing table from and press OK.
6If the skillset is enabled, press CHNG to disable it. Press NEXT.
7Press NEXT to continue.
8Press OTHR.
9Press ROUTE.
10Press DAY or NIGHT.
In this example, Day is shown.
11Press ERASE.
12Press YES.
13This display appears briefly.
14Press SETUP if you want to create a new routing table or
press ®to end the session.
Call Center Telephone Administration Guide