Chapter 10 Routing table administration 141

CCR Key: 2 Tr: 1

CHNG DISABL OK

Type: Norm Xfer Force XFER OK

Another step?

YESQUIT

Step 4

DIST GRTG OTHR

Dist time: 00:30

CHNGOK

Another step?

YESQUIT

Step 5

DIST GRTG OTHR

Greeting type

EWT NORMAL

CC greeting:

RETRYOK

CCgreeting: 3

RETRY PLAY OK

Type: Norm

Force XFER OK

AA Key: 1

CHNG DISABL NEXT

AA Key: disable

CHNGNEXT

Oper Key: 0

CHNG DISABL NEXT

Mbox Key: 9

CHNG DISABL NEXT

MBox Key: disable

CHNGNEXT

CCR Key: 2 Tr: 1

CHNG DISABL OK

CCR Key: disable

CHNGOK

Type: Norm Xfer

Force XFER OK

Another step?

YESQUIT

Step 6

DIST GRTG OTHR

Step 6

DISC XFER GOTO

32Press OK.

33Press OK.

34Press YES.

35Press DIST.

36Press OK.

37Press YES.

38Press GRTG.

39Press NORMAL.

40Press 3 and press OK.

41Press OK.

42Press XFER.

43Press DISABL.

44Press NEXT.

45Press NEXT.

46Press DISABL.

47Press NEXT.

48Press DISABL.

49Press OK.

50Press OK.

51Press YES.

52Press OTHR.

53Press GOTO.

Call Center Telephone Administration Guide

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Nortel Networks Call Center Telephone manual Routing table administration CCR Key 2 Tr