
178Chapter 14 Call Center Programming Record
Routing Tables
Skillset # _______________ | Day or Night _______________ |
Step #
Type of step: Greeting, Distribution, Transfer, Disconnect, Go To
Step parameters
N0025637 01
178Chapter 14 Call Center Programming Record
Skillset # _______________ | Day or Night _______________ |
Step #
Type of step: Greeting, Distribution, Transfer, Disconnect, Go To
Step parameters
N0025637 01