72Chapter 6 Setting up skillset mailboxes
3Applies only if the Reply feature is enabled.
4You can reply to an outside caller by dialing them back if your company subscribes to Caller ID (CLID) service. For further information about replying to an outside caller refer to “Using the Reply feature to reply to an external caller” on page 76.
To play skillset mailbox messages - CallPilot
Use this procedure if you use the CallPilot interface.
No messages
COMP MBOX EXIT
1Press ≤·°⁄.
Follow the voice prompts or the display button options to open the skillset mailbox.
A voice prompt announces the number of new and saved messages that you have.
2You can play any message that you want to listen to. Press ¤to play the current message.
For other message commands, refer to the table “Playing skillset mailbox messages - CallPilot”.
3Press ®to end the session.
The table “Playing skillset mailbox messages - CallPilot” shows the message options that are available to you during and after playing messages.
Playing skillset mailbox messages - CallPilot
|
| Available |
|
|
| during and |
|
|
| after |
|
Option | Button | playing | Description |
|
|
|
|
Skip Back | ⁄ |
| Rewinds the message five seconds and resumes playing it at that |
|
|
| point. |
Skip | ‹ |
| Advances the message five seconds and continues playing from that |
Forward |
|
| point. |
|
|
|
|
Previous | › |
| Stops playing the current message and plays the previous message. |
Message |
|
| |
|
|
|
|
Next | fl |
| Plays the next message in the skillset mailbox. If you use this while a |
Message |
|
| message is playing, it stops playing the current message and plays |
|
| the next message in the skillset mailbox. | |
|
|
| |
|
|
|
|
Call | · |
| Places a call to the sender of a message. |
Sender |
|
| |
|
|
| |
|
|
|
|
Help | • | ✔ | Offers a Help menu. |
|
|
|
|
Reply | ‡⁄ | ✔ | Replies to a message. |
|
|
|
|
N0025637 01
