Technical Product Manual - DCT1900

Maintenance, Fault Finding Procedures

CSM PROBLEM

"No

connection with

DCT1900" message

on PC display?

No

 

 

 

Check PC cabling:

 

 

 

 

 

 

 

 

 

 

from COM1 via

 

 

 

 

 

 

Correct cabling

Yes

 

 

 

Cabling correct?

 

No

 

 

 

connection board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to CPU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

yVerify COM1 port of PC

yVerify CPU board

yVerify Serial PC cable

"No

connection with

Portable Telphone"

on PC display?

No

Incorrect

ring type displayed

on Portable Telephone

No

Verify CSM installation

 

 

 

Check PC cabling:

 

 

 

 

 

 

Correct cabling and ensure

 

 

 

from COM2 to the

 

 

 

 

 

 

Yes

 

 

 

Cabling correct?

 

No

 

Portable Telphone serial

 

 

Portable

 

 

 

 

 

 

 

 

 

 

 

 

attachment is secure.

 

 

 

 

 

 

 

 

 

 

 

 

Telephone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

Verify Portable Telephone in INIT mode

Check cadence parameters under

Yes System Manager-Administrate- Portables-Ringing. These settings

should match your PBX data.

Maint-DCT1900/R8/mw

6-11

© 2000-2005

 

Page 393
Image 393
Nortel Networks DCT1900 manual Check PC cabling From COM1 via