Nortel Networks Modular ICS 4.0 Independently holding two calls, Putting a conference on hold

Answering calls / 43

Independently holding two calls

For all Norstar telephones except the M7100 telephone, you can put the two people in a conference call on hold independently so that they cannot talk to each other.

1.Press the line button of one person. The other person is automatically put on hold.

2.Press ˙. The second person is put on hold. You can re-establish the conference.

1.Take one call off hold.

2.Press ƒ‹.

3.Take the other call off hold.

Putting a conference on hold

You can put a conference on hold, allowing the other two people to continue speaking to each other by pressing

˙.

You can reconnect to the conference by pressing either of the held line buttons. For the M7100 telephone, press ˙.

Splitting a conference

You can talk with one person while the other person is on hold.

On an M7208, M7310 or M7324 telephone

Press the line button of the person you want to speak to. The other person is automatically put on hold.

On an M7100 telephone:

1.Press ƒ£‹. The first party is on hold.

2.Press ˙, if necessary, to switch parties. You can re-establish the conference.

1. Press ƒ‹.

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide