188 / Using System features

password apply, rather than the normal restriction filters. Similarly, when a remote user enters a Class of Service password on an incoming auto-answer line, the restriction filters and remote package associated with their Class of Service password apply, rather than the normal restriction filters and remote package. COS passwords are programmed by either your customer service representative or installer.

Users should memorize their COS passwords instead of writing them down. Employees’ COS passwords should be deleted when they leave the company. Typically, each user has a separate password. Several users can share a password or one user can have several passwords.

Changing your Class of Service

ƒfl°

You must enter a Class of Service password each time you want to make a call that is normally restricted on a line or telephone.

To change the restriction filters on a line or telephone:

1.Press ƒfl°.

2.Enter your six-digit COS password.

COS passwords allow you to define individual passwords and determine the restriction filters, and remote package associated with each.

Tip - If you use your Norstar system from outside the office, you may have to enter a Class of Service password to gain access to the system. See “Using your Norstar system from an external location” on page 184.

Modular ICS 4.0 System Coordinator Guide

P0881591 Issue 01

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Nortel Networks Modular ICS 4.0 manual Changing your Class of Service