Nortel Networks Modular ICS 4.0 manual Answering any ringing telephone using Group Pickup ƒ‡fi

38 / Answering calls

Answering any ringing telephone using Group Pickup ƒ‡fi

Your Norstar system can be divided into nine pickup groups. If you are a member of a pickup group, you can pick up a call that is ringing at any telephone in your pickup group.

Press ƒ‡fi.

Group Pickup cannot be used to retrieve a camped call.

If there is more than one incoming call at a telephone in a pickup group, a call ringing on an external line is answered first followed by calls on the prime line and, finally, calls on internal lines.

Tip - A Hunt Group call ringing at a Norstar set DN that is also a member of a call pickup group can be picked up by any Norstar set in that call pickup group. For more information on Hunt Groups see “Programming Hunt Groups” on page 135.

Changing a telephone’s pickup group

Telephones can be put into and taken out of pickup groups.

You need the programming template found at the front of this guide. See “Getting started with Norstar” on page 1 for more information.

1.Press ƒ••¤flfl‹››.

2.Press ¤‹fl›fl(the default System Coordinator password).

3.Press ≠and enter the internal number of the telephone you want to program.

4.Press ≠twice.

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01