Nortel Networks Modular ICS 4.0 manual Making a priority call

Making calls / 59

Tip - Priority calls cannot be made to Hunt Group DNs. For more information on Hunt Groups see “Programming Hunt Groups” on page 135.

Making a priority call

1.Press ƒfl·.

2.Wait for a connection, then speak.

A person who receives a priority call while on another call has eight seconds to accept or block the call. For information on blocking calls see “Stopping calls” on page 150. If the person does nothing, the priority call feature puts their active call, including conference parties, on Exclusive Hold and connects your call.

Giving a telephone the ability to make priority calls

You need the programming template found at the front of this guide. See “Getting started with Norstar” on page 1 for more information.

1.Press ƒ••¤flfl‹››.

2.Press ¤‹fl›fl(the default System Coordinator password).

3.Press ≠and enter the internal number of the telephone you want to program.

4.Press ≠twice.

5.Press ‘nine times. The display shows Priority call:.

6.Press CHANGE to choose Y (Yes) or N (No)

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide