Nortel Networks Modular ICS 4.0 manual Line Redirection, Call Forward and Voice Mail

Forwarding your calls / 87

Call Forward and Voice Mail

If you want a voice mail system to pick up unanswered calls automatically

•use the internal number of your voice mail as the destination when you program Forward no Answer and Forward on busy

or

•make the ring delay greater than the delay used by your voice mail system, if your voice messaging system or service automatically retrieves calls

Displays

Forward denied

Forward>221

CANCL

Not in service

There are several reasons why you may get this message. For instance, you cannot forward your calls to a telephone that has been forwarded to your telephone.

Your calls are being forwarded to telephone 221.

Two or more telephones are linked in a forwarding chain, and one of them is out of service or is being used for programming.

For other displays, see “Common feature displays” on page 203.

Line Redirection

Line Redirection allows you to send your external calls to a telephone outside the office. You may choose to redirect all your external lines or only some of them.

Line Redirection takes precedence over the Call Forward feature. If both features are active on a set, incoming external calls on redirected lines are routed to the specified Selective Line Redirection (SLR) external destination. Incoming internal calls are forwarded to the specified Call Forward destination.

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide