Nortel Networks Modular ICS 4.0 manual Retrieving a parked call, Using Call Park

80 / Transferring calls

2.Use the Page feature ( ƒfl‚) or press PAGE to announce the retrieval code displayed by your telephone.

Retrieving a parked call

1.Select an internal line. (On the M7100 telephone, pick up the receiver.)

2.Dial the Call Park retrieval code.

Using Call Park

When you park a call, the system assigns one of 25 codes for the retrieval of the call. These codes consist of the Call Park prefix, which may be any digit from 1 to 9, and a two-digit call number between 01 and 25. For example, if the Call Park prefix is 1, the first parked call is assigned Call Park retrieval code 101.

The Norstar system assigns Call Park codes in sequence, from the lowest to the highest, until all the codes are used. This round-robin approach means that a greater variety of codes are used, which makes it easier for a call to reach the right person when more than one incoming call is parked.

The highest call number (the Call Park prefix followed by 25) is used only by analog telephones or devices connected to the system using an analog terminal adapter (ATA) or an Analog Station Module (ASM). Analog telephones or devices cannot use the other Call Park codes.

Your installer or customer service representative programs both the Call Park prefix and the delay before parked calls are returned to the originating telephone. External calls parked for longer than the programmed delay are returned to your telephone.

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01