Nortel Networks Modular ICS 4.0 manual Creating a Conference Call

Answering calls / 41

See the Norstar Modular ICS 4.0 Installer Guide for more information.

M7100N telephones and ISDN terminals cannot be assigned Answer buttons to monitor other sets, but they can be monitored.

You cannot make calls using Answer buttons.

If more than one call is ringing at someone’s telephone, the first call appears on the attendant’s Answer button. Any subsequent calls appear on intercom buttons, if they are available.

Tip - More than one attendant may have an Answer button for a single telephone. This allows two or more attendants to handle calls for a busy person.

Each telephone can handle calls for up to eight other people using a separate Answer button for each person.

Creating a Conference Call

ƒ‹

You can talk to two people at once.

1.Make sure you have two calls, one active and one on hold.

2.Press ƒ‹.

3.Press the appropriate button to retrieve the held call (this is automatic on the M7100 telephone).

You can create a conference when you are on a call.

1.Make a second call.

2.Press ƒ‹.

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide