Nortel Networks Modular ICS 4.0 manual Transferring calls, Using the transfer feature

Transferring calls

Using the transfer feature

ƒ‡‚

Transfer allows you to direct a call to a telephone in your Norstar system, within the Norstar network, or external to Norstar.

Transferring a call

1.Press ƒ‡‚.

2.Call the person to whom you want to transfer the call.

3.If you want to talk to the person to whom you are transferring the call, wait for them to answer, and speak to them before proceeding.

4. When you are ready to complete the transfer, press ® or JOIN.

You cannot use Last Number Redial, Saved Number Redial, a speed dial code, Priority Call or Ring Again to dial the number for a transfer.

Depending on how a private network call is routed, it may not always be possible for the system to return a transferred call to you if the transferred call is not answered. When transferring a call to a private network destination, stay on the line until the person to whom you are transferring the call answers.

You cannot use the Line Pool feature code to access a line pool for a transfer. To use a line pool, use a programmed line pool button, or press Δand enter a line pool access code.

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide