!If you cannot remove jammed paper using the procedure above and most of the jammed sheet has
emerged from the machine, use the following method. You will probably need someone to help you.
Open the document stacker and copy stacker (steps 1 and 2 above).
Reach between the two stackers and push back the blue output guide while pulling the paper out. Do not force the paper: you could damage the mechanism or leave paper fragments in it.
Printing a Cleaning Page
If you notice repeating marks or imperfections on your printouts, try printing a cleaning page.
The cleaning page process
•Removes residual impurities from printing surfaces.
•Reduces problems such as repeating marks, blotching, and shading.
To print a cleaning page:
1Make sure there are no messages in memory.
2Press the Select Function key.
3Press the 10/Message Print from Memory key.
4Press the Yes ◀ key. The cleaning page prints.
