You sent a fax but it was received completely blank | Oki 5250

You sent a fax but it was received completely blank.

• Make sure that you have loaded your document face down.

You keep getting reports you do not want.

•Message Confirmation Reports can be set to print automatically after each single or multiple-location transmission; Error Reports can be set to print after each failed transmission or reception. Check your user function settings and turn off the reports you do not want. Refer to the “Reports” section of this handbook.

The image received on your fax machine was very poor.

•Contact the person sending you the fax and ask them to change their resolution and contrast settings. Ask the person to make a copy of the document on their fax machine to make sure it is working properly. Then ask them to send the fax again.

•If you still have a problem, try making a copy of a document on your machine to make sure it is working properly. If blotches or recurring marks appear, print a cleaning page.

You tried dialing with a One Touch key or an Auto Dial code but nothing happened.

•Make sure that something is programmed into the One Touch key or Auto Dial code you are using.

•Check the fax number to make sure it was entered correctly. Refer to the “Programming Your Speed Dial Directory” section of this handbook.

•When you are dialing with an Auto Dial code, be sure to press the Auto Dial key before you enter the code.

•If your fax machine has the Dial Parameter, Auto Start feature turned off, you will have to press the Start key before dialing will begin. Refer to the “Setting Basic Features, Dial Parameters Settings” section of this handbook.

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Oki 5250 manual You sent a fax but it was received completely blank, You keep getting reports you do not want

Contents

Handbook Okifax Okifax Contents Basic Faxing Operations Setting Basic Features Broadcasting CopyingSending a Fax to a Group Relay Faxing Reports Working with Dual Access Security Problem Solving Service and Support SafetyUser Function Settings Dial Parameter Settings Introduction Features Product Options For Your Safety Installation Hints Installation Getting Started Where to Install Your Fax MachineUnpacking What You Should Receive Attaching the Document Stacker Removing the Protective Sheet Installing the Toner Cartridge Okifax Emergency First Aid Toner Cartridge and Image Drum Unit Handling Loading Paper Handbook Connecting the Telephone Line Connecting an External Telephone or Answering Machine Connecting The External Handset Option Handbook FCC Telephone Consumer Protection Act Connecting PowerProgramming Required Information Date and Time 3CLOCK AdjustmentFax Identification Sender ID To Program Your Fax ID Call Back Number1FUNC. Programming 4SYSTEM Data PRG NO=CALL Back no Front of the Unit Getting to Know Your Fax MachineComponent Identification Back of the Unit Inside the Unit Locating the Serial NumberImage Drum Cartridge Toner Cartridge Control Panel Keys and Indicators Hyphen key Copy keySearch key Auto Rec key Redial key Auto Dial keyHook/V. Request key One Touch labels Alarm indicator Transmit Resolution/Yes key13 */Tone key 14 0/Unique key Start key Stop keyPlus key Space key Delayed TX key Using the One Touch Keys for DialingSpeed Dial One Touch Keypad List of One Touch Keys with Descriptions Relay Initiate TX key Confidential TX keyPolling key Report Print key 10/Message Print From Memory key Signal Tones Dual Access Setting Basic Features Navigating Programming Levels Viewing Your Current Settings User Function Settings List User Function Settings Sender ID 10 T/F Timer Prog Setup FAX Ring Call FAX Number NOW Setting Distinctive RingFunction no Distinctive RING, OFF 13 1’ST Paper Size YESLOC. no Feeder TXBROADCAST/MEMORY TX YESLOC./# ECM Function Changing Your User Function Settings Dial Parameter Settings List Dial Parameter Settings 2DIAL Parameter Changing Your Dial Parameter Settings Changing Your Service Function Settings Service Function SettingsService Function Settings List Setting the Answering Mode Answering ModeChanging the Answering Mode Changing the Language Auto Receive Mode FAX Answering Mode OptionsManual Receive Mode TEL Telephone/Fax Automatic Switch Mode T/F Memory Reception Mode MEM Using Your Fax with an Answering Machine TADIncoming Call Parameters Ring Response User Function Distinctive Ring User Function Setting Distinctive Ring Remote Receive User Function Buzzer Volume User Function Monitor Volume User FunctionPaper Size Settings Connecting to a PBX PBX LINE, on PBX LINE, OFFDial PREFIX, OFF Dial PREFIX, Enter 4DIGITS Preparing Documents for Faxing Basic Faxing OperationsGuidelines Document Size Loading Documents Multiple Page Documents Sending a Fax to a Single Location To dial using the numeric keypad Dialing COMMUN. ErrorCalling SENDING/XX.X Redialing Search Key DialingReal-Time Dialing Confirming Results NO=5551212 the fax number you entered ID= Stopping a TransmissionShortcut Fax Number Programming NO=LOCATION Receiving FaxesReceiving Faxes Manually Receiving Faxes in Memory Canceling Messages Stored in Memory 08CLOSED Network nnn Using Voice Request Power Failures and Memory Lift HANDSET, Press Voice Request Initiating a Voice RequestAnswering a Voice Request Programming One Touch Keys Programming Your Speed Dial DirectoryOne Touch Faxing NO=FAX NO., ID=LOCATION ID Location Programming NO=OR Location List of One Touch Keys Relay Initiate TX key Creating a Chain Dial Number Chain Dialing Auto Dial Faxing Using a Chain Dial NumberPress OT/AD/SRCH KEY Programming Auto Dial Numbers Auto Dial no NO=FAX no ID=LOCATION ID Making Copies Quantity and ResolutionCopying Using the Manual Paper Feeder Okifax Performing a Broadcast Operation Sending a Fax to Multiple Locations Broadcasting Okifax Sending a Fax to a Group What is a Group? Number of your current group Select LOC.S Programming GroupsAdd Delete Select LOC Sending to a Group Relay Password What is Relay Faxing?Relay Faxing Relay Initiating Station Relay Password Relay Password EnterRelay Key Station Relay Broadcast Report Select Location Remote List noEnter Sending a Delayed Fax from the Document Feeder Features and LimitationsAdvanced Operations Sending a Fax at a Later Date and Time Sending a Delayed Fax from Memory Sending a Delayed Fax from the Document FeederDelayed TX today’s date PRG. Start Date Sending a Delayed Fax from Memory Select Locations Communication Cancel Confidential Faxes Security FeatureCanceling a Delayed Transmission FUNC. Programming Creating a Personal Confidential Mailbox5PERSONAL BOX PRG Personal BOX no Personal BOX Conf Changing Your PasswordPRG. Password Closing Deleting a Mailbox Delete Personal BOX Sending Confidential Faxes Printing Confidential Messages Receiving Confidential FaxesPrint Memory MSG.? Print Personal BOX Polling Personal Mailboxes Security FeatureWhat is Standard Polling? To Cancel Polling What is Bulletin Polling?Bulletin Poll Waiting to be Polled Opening a Personal Box for Polling Fax on Demand Bulletin PollingNO.=MAIL BOX no Polling RX, Select Location Loading a Document for Polling Transmit Preparation What is it? What You Can Do While Receiving a Fax Working with Dual AccessWhat You Can Do While Sending a Fax What You Can Do While Making Copies Understanding Reports ReportsActivity Report What information does it provide? How to Interpret How to PrintBroadcast Confirmation Report MCF 1ACTIVITY Report Broadcast Entry Report Confidential Reception Report Configuration Report User Function Settings List Automatic Printout Message Confirmation Report MCF Is for MCFMULTI-LOC Is for MCFSINGLE-LOCMCFMULTI-LOC On Demand Manual Phone Directory Power Outage Report Printing Reports Communication Codes Using 6/Report Print One Touch keyCodes Used in Reports Result Codes Service Codes Clearing a Document Jam Problem Solving Clearing a Paper Jam Lift the image drum cartridge out and set it aside Handbook Printing a Cleaning Replacing the Toner Cartridge Okifax Handbook Working with the Image Drum Cartridge For Your Safety Handling the Toner Cartridge Change Drum Soon Message For Your Safety Handling the Image Drum Replacing the Image Drum Cartridge When to Replace the Image Drum Cartridge Handbook Okifax Display Panel Messages Resetting the Drum CounterNormal Display 0213 nnn Error Messages Please Confirm Printer Alarm 4 FAX Printer AlarmPaper JAM Paper MIS-FEED Nothing happens when you press the control panel keys Problem ChecklistReading the Print Counters Display is blank Your fax machine won’t dial Your documents jam in the scanner Display shows a communication error Image received on your fax machine was very poor You sent a fax but it was received completely blankYou keep getting reports you do not want Your fax machine does not answer the phone or receive faxes Your received faxes sometimes look distorted Your fax machine will not poll a remote fax machine 23ONE Touch Param Echo PROTECTION, OFF Serial Number of Your Fax Machine FirmwareIdentifying Your Current Firmware Version Upgrading Your Firmware Confidential Faxes SecurityRejecting Unsolicited Junk Fax Messages Closed Network Option 1FUNC. Programming Installation Hints Safety Toner Cartridge Operation and MaintenanceHandling the Consumables Image Drum Cartridge Emergency First Aid Your Dealer Service and SupportOkidata on the Internet Contacting Okidata Customer Support Options Purchasing Supplies and OptionsSupplies User Function Settings List User Function Settings Image in MCF TX Mode Default 13 1’ST Paper Size Not Used ECM Function Changing Your User Function Settings Dial Parameter Settings List Dial Parameter SettingsDial Parameter Settings MFTONE/DP Pulse Changing Your Dial Parameter Settings Service Function Settings List Service Function Settings Glossary Database polling. See Polling Handbook Okifax Handbook Okifax Handbook Okifax Handbook Okifax Index Symbols Okifax Handbook Okifax Handbook Okifax Handbook Okifax