Manuals / Oki / Computer Equipment / Fax Machine

Oki 5250 manual You sent a fax but it was received completely blank

Models: 5250

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You sent a fax but it was received completely blank.

• Make sure that you have loaded your document face down.

You keep getting reports you do not want.

•Message Confirmation Reports can be set to print automatically after each single or multiple-location transmission; Error Reports can be set to print after each failed transmission or reception. Check your user function settings and turn off the reports you do not want. Refer to the “Reports” section of this handbook.

The image received on your fax machine was very poor.

•Contact the person sending you the fax and ask them to change their resolution and contrast settings. Ask the person to make a copy of the document on their fax machine to make sure it is working properly. Then ask them to send the fax again.

•If you still have a problem, try making a copy of a document on your machine to make sure it is working properly. If blotches or recurring marks appear, print a cleaning page.

You tried dialing with a One Touch key or an Auto Dial code but nothing happened.

•Make sure that something is programmed into the One Touch key or Auto Dial code you are using.

•Check the fax number to make sure it was entered correctly. Refer to the “Programming Your Speed Dial Directory” section of this handbook.

•When you are dialing with an Auto Dial code, be sure to press the Auto Dial key before you enter the code.

•If your fax machine has the Dial Parameter, Auto Start feature turned off, you will have to press the Start key before dialing will begin. Refer to the “Setting Basic Features, Dial Parameters Settings” section of this handbook.

Handbook 137

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Oki 5250 manual You sent a fax but it was received completely blank, You keep getting reports you do not want

Contents

Handbook OkifaxOkifax Contents Basic Faxing Operations Setting Basic FeaturesBroadcasting CopyingSending a Fax to a Group Relay FaxingReports Working with Dual AccessSecurity Problem SolvingService and Support SafetyUser Function Settings Dial Parameter SettingsIntroduction FeaturesProduct Options For Your Safety Installation Hints InstallationGetting Started Where to Install Your Fax MachineUnpacking What You Should ReceiveAttaching the Document Stacker Removing the Protective Sheet Installing the Toner Cartridge Okifax Emergency First Aid Toner Cartridge and Image Drum Unit HandlingLoading Paper Handbook Connecting the Telephone Line Connecting an External Telephone or Answering Machine Connecting The External Handset Option Handbook FCC Telephone Consumer Protection Act Connecting PowerProgramming Required Information Date and Time 3CLOCK AdjustmentFax Identification Sender IDTo Program Your Fax ID Call Back Number1FUNC. Programming 4SYSTEM Data PRGNO=CALL Back no Front of the Unit Getting to Know Your Fax MachineComponent Identification Back of the Unit Inside the Unit Locating the Serial NumberImage Drum Cartridge Toner CartridgeControl Panel Keys and Indicators Hyphen key Copy keySearch key Auto Rec keyRedial key Auto Dial keyHook/V. Request key One Touch labelsAlarm indicator Transmit Resolution/Yes key13 */Tone key 14 0/Unique keyStart key Stop keyPlus key Space keyDelayed TX key Using the One Touch Keys for DialingSpeed Dial One Touch Keypad List of One Touch Keys with DescriptionsRelay Initiate TX key Confidential TX keyPolling key Report Print key10/Message Print From Memory key Signal TonesDual Access Setting Basic Features Navigating Programming Levels Viewing Your Current SettingsUser Function Settings List User Function SettingsSender ID 10 T/F Timer Prog Setup FAX Ring Call FAX Number NOW Setting Distinctive RingFunction no Distinctive RING, OFF13 1’ST Paper Size YESLOC. no Feeder TXBROADCAST/MEMORY TX YESLOC./#ECM Function Changing Your User Function SettingsDial Parameter Settings List Dial Parameter Settings2DIAL Parameter Changing Your Dial Parameter SettingsChanging Your Service Function Settings Service Function SettingsService Function Settings List Setting the Answering Mode Answering ModeChanging the Answering Mode Changing the LanguageAuto Receive Mode FAX Answering Mode OptionsManual Receive Mode TEL Telephone/Fax Automatic Switch Mode T/FMemory Reception Mode MEM Using Your Fax with an Answering Machine TADIncoming Call Parameters Ring Response User FunctionDistinctive Ring User Function Setting Distinctive RingRemote Receive User Function Buzzer Volume User Function Monitor Volume User FunctionPaper Size Settings Connecting to a PBXPBX LINE, on PBX LINE, OFFDial PREFIX, OFF Dial PREFIX, Enter 4DIGITSPreparing Documents for Faxing Basic Faxing OperationsGuidelines Document SizeLoading Documents Multiple Page DocumentsSending a Fax to a Single Location To dial using the numeric keypadDialing COMMUN. ErrorCalling SENDING/XX.XRedialing Search Key DialingReal-Time Dialing Confirming ResultsNO=5551212 the fax number you entered ID= Stopping a TransmissionShortcut Fax Number Programming NO=LOCATION Receiving FaxesReceiving Faxes Manually Receiving Faxes in Memory Canceling Messages Stored in Memory08CLOSED Network nnn Using Voice Request Power Failures and MemoryLift HANDSET, Press Voice Request Initiating a Voice RequestAnswering a Voice Request Programming One Touch Keys Programming Your Speed Dial DirectoryOne Touch Faxing NO=FAX NO., ID=LOCATION ID Location Programming NO=OR LocationList of One Touch Keys Relay Initiate TX key Creating a Chain Dial Number Chain DialingAuto Dial Faxing Using a Chain Dial NumberPress OT/AD/SRCH KEY Programming Auto Dial NumbersAuto Dial no NO=FAX no ID=LOCATION IDMaking Copies Quantity and ResolutionCopying Using the Manual Paper Feeder Okifax Performing a Broadcast Operation Sending a Fax to Multiple Locations BroadcastingOkifax Sending a Fax to a Group What is a Group?Number of your current group Select LOC.S Programming GroupsAdd DeleteSelect LOC Sending to a GroupRelay Password What is Relay Faxing?Relay Faxing Relay Initiating StationRelay Password Relay Password EnterRelay Key Station Relay Broadcast ReportSelect Location Remote List noEnter Sending a Delayed Fax from the Document Feeder Features and LimitationsAdvanced Operations Sending a Fax at a Later Date and TimeSending a Delayed Fax from Memory Sending a Delayed Fax from the Document FeederDelayed TX today’s date PRG. Start DateSending a Delayed Fax from Memory Select Locations Communication Cancel Confidential Faxes Security FeatureCanceling a Delayed Transmission FUNC. Programming Creating a Personal Confidential Mailbox5PERSONAL BOX PRG Personal BOX noPersonal BOX Conf Changing Your PasswordPRG. Password Closing Deleting a Mailbox Delete Personal BOX Sending Confidential FaxesPrinting Confidential Messages Receiving Confidential FaxesPrint Memory MSG.? Print Personal BOXPolling Personal Mailboxes Security FeatureWhat is Standard Polling? To Cancel Polling What is Bulletin Polling?Bulletin Poll Waiting to be PolledOpening a Personal Box for Polling Fax on Demand Bulletin PollingNO.=MAIL BOX no Polling RX, Select LocationLoading a Document for Polling Transmit Preparation What is it?What You Can Do While Receiving a Fax Working with Dual AccessWhat You Can Do While Sending a Fax What You Can Do While Making Copies Understanding Reports ReportsActivity Report What information does it provide?How to Interpret How to PrintBroadcast Confirmation Report MCF 1ACTIVITY ReportBroadcast Entry Report Confidential Reception Report Configuration ReportUser Function Settings List Automatic Printout Message Confirmation Report MCFIs for MCFMULTI-LOC Is for MCFSINGLE-LOCMCFMULTI-LOC On Demand ManualPhone Directory Power Outage Report Printing Reports Communication Codes Using 6/Report Print One Touch keyCodes Used in Reports Result Codes Service CodesClearing a Document Jam Problem SolvingClearing a Paper Jam Lift the image drum cartridge out and set it aside Handbook Printing a Cleaning Replacing the Toner Cartridge Okifax Handbook Working with the Image Drum Cartridge For Your Safety Handling the Toner CartridgeChange Drum Soon Message For Your Safety Handling the Image DrumReplacing the Image Drum Cartridge When to Replace the Image Drum CartridgeHandbook Okifax Display Panel Messages Resetting the Drum CounterNormal Display 0213 nnnError Messages Please Confirm Printer Alarm 4 FAX Printer AlarmPaper JAM Paper MIS-FEEDNothing happens when you press the control panel keys Problem ChecklistReading the Print Counters Display is blankYour fax machine won’t dial Your documents jam in the scannerDisplay shows a communication error Image received on your fax machine was very poor You sent a fax but it was received completely blankYou keep getting reports you do not want Your fax machine does not answer the phone or receive faxes Your received faxes sometimes look distorted Your fax machine will not poll a remote fax machine23ONE Touch Param Echo PROTECTION, OFFSerial Number of Your Fax Machine FirmwareIdentifying Your Current Firmware Version Upgrading Your FirmwareConfidential Faxes SecurityRejecting Unsolicited Junk Fax Messages Closed Network Option1FUNC. Programming Installation Hints SafetyToner Cartridge Operation and MaintenanceHandling the Consumables Image Drum Cartridge Emergency First AidYour Dealer Service and SupportOkidata on the Internet Contacting Okidata Customer SupportOptions Purchasing Supplies and OptionsSupplies User Function Settings List User Function SettingsImage in MCF TX Mode Default 13 1’ST Paper Size Not Used ECM Function Changing Your User Function Settings Dial Parameter Settings List Dial Parameter SettingsDial Parameter Settings MFTONE/DP Pulse Changing Your Dial Parameter Settings Service Function Settings List Service Function SettingsGlossary Database polling. See Polling Handbook Okifax Handbook Okifax Handbook Okifax Handbook Okifax Index SymbolsOkifax Handbook Okifax Handbook Okifax Handbook Okifax