Your fax machine will not poll a remote fax machine.
•Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.
Someone tried to send you a confidential fax but nothing happened.
•You must set up a personal (confidential) mailbox before anyone can send you a confidential fax. Refer to the “Advanced Operations, Confidential Faxes (Security Feature)” section of this handbook.
•Make sure the person sending you the fax knows the correct mail box number.
Your fax machine is connected to a PBX and you cannot dial out.
•You must enter your access digit to reach an outside line before the telephone number for each number that you dial or program into your machine. Also, your fax machine must be programmed for PBX operation before it will work. Refer to the “Setting Basic Features, Connecting to a PBX” section of this handbook.
You want to answer an external telephone but your fax machine always answers first.
•If you are using an external telephone, change your fax machine’s incoming ring response setting (User Function 11). Refer to the “Setting Basic Features, User Function Settings” section of this handbook.
Your received faxes sometimes look distorted.
•If the document received is wider or longer than the paper you have loaded into your paper tray, your fax machine automatically reduces the length of the document to fit on your paper.
•This type of problem could also be communication related.
You are constantly receiving unsolicited advertising on your fax machine.
•Try using User Function 08, Closed Network Function. Refer to the “Setting Basic Features, User Function Settings” section of this handbook.
