Xerox 180 IPS If PSF/2 output for the IPS prints elsewhere, If the ping is not successful, • • •

DEFINING THE PRINTER TO THE HOST: TCP/IP ATTACHMENT

If PSF/2 output for the IPS prints elsewhere:

Follow these steps to determine whether the IP address of the printer is unique.

1.Power off the printer.

2.Wait at least five minutes for TCP/IP to clear the Address Resolution Protocol (ARP) tables.

3.Enter the ping command again at the OS/2 system.

4.If you receive a successful response to the ping command this time, there is a duplicate IP address. Consult your network administrator.

If the ping is not successful:

Table E-27.Example of an unsuccessful ping – OS/2

EZA0458I Ping V3R1: Pinging host 9.99.12.33

(Use ATTN to interrupt)

EZA0463I PING: Ping #1 timed out.

If your ping is not successful, verify the following:

•

•

The printer is powered on.

The cables are properly connected between the printer and the LAN.

•The Network Interface Card (NIC) in the printer is functioning properly. (Consult your Xerox service representative.)

•

•

•

There is proper connectivity to the Multi-station Access Unit (MAU), if one is being used.

The IP address used to define the printer in PSF is unique in the TCP/IP network.

The IP address of the OS/2 system is unique. If not, consult your network administrator to resolve the address problem.

Printing a test job To print a file to test the IPS printer, follow these steps:

1.Enter the following command on an OS/2 command line:

APRINT asciifile DESTINATION=xeroxdev

where asciifile is the name of the test file to be printed (e.g., C:CONFIG.SYS), and xeroxdev is the queue name specified for the PSF/2 queue definition.

2.If an error message is generated, attempt to ascertain the reason for the error.

3.If garbage is produced at the printer, verify that only valid device transforms have been defined, and that the printer options do not contain an illegal ASCII initialization string.

4.Verify that the file to be printed is ASCII text and does not contain control characters, which may cause unexpected changes in the printer state.

5.If no output is generated, check the following items:

•

•

The file you are attempting to print exists.

You have specified the correct queue name on the APRINT command.

XEROX DOCUPRINT 96/4635/180 IPS INSTALLATION PLANNING GUIDE E-33