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Xerox CX manual Troubleshooting, Job History window

Models: CX

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13 Troubleshooting

Job History window

The Job History window lists all of the messages that were generated during the workflow of the selected job. You can view the job title and owner (the user name of the system from which the job originated) near the top of the window.

Job Information

Job title	The job's file name.
	The job's file name.

Sender	The user that sent the file to print.
	The user that sent the file to print.

Show	Click one of the icon types (Information,
	Click one of the icon types (Information,
	Warning, or Error) to view or not view (toggle)
	those message types in the Job History
	window .

Type	There are three types of messages:
	There are three types of messages:

●

●

●

Information

Warning

Error

Date & Time	The date and time on which the message was
	The date and time on which the message was
	emitted (the time stamp).

Stage	The stage in the workflow—for example, Print
	The stage in the workflow—for example, Print
	Queue or Process Queue.

Message	The message text.
	The message text.

Image 157

Xerox CX manual Troubleshooting, Job History window

Contents

Version Page Copyright Page Contents Managing jobs Variable data printing jobs Glossary 153 Printing this guide Getting started Hardware and software components System overviewSupported formats EPS Overview of the Workspace Getting started Turning on the CX print server Requirements Turning off the CX print server Setting up your computer overview Setting up yourComputer for printing Printing Methods ProcessStore Print Driver softwareProcessPrint SpoolStore Adding a network printer to your Windows computer Setting up printing on a Windows computerPrinter Tasks area, select Add a printer Loading the Print Driver software for the first time Enable enhanced user interface, list select offDeactivating the Print Driver software DEXUninstaller.exe, and select Run as Administrator DEXUninstaller.exeRemoving the Print Driver software Downloading fonts Installing the Print Driver software in Mac OS Setting up printing in Mac OSClick Change Install Location Click Continue Click Utility Defining a printer with the Print Driver software in Mac OS Removing the Print Driver software Calibration overview Calibration Calibration Requirements Click Calibrate Page Order they appear in the icons Cyan Magenta Yellow Black See also Mapping jobs to calibration tables Calibration Printing a file Using a hot folder to printWindows and Mac OS Printing a file to the CX print server Password protect jobs Secure printing overview on Preferences window on Printing a file in Windows and Mac OS Server Printing from the colorImporting and printing a job Click Import Editing a job overview Deleting a page from a job Moving a page in a jobMerging one or more pages into a job Next Click Merge Jobs Replacing pages Finding the Cmyk values of a specific area Verifying the content of the job Preflight Report Preflight CheckPage Performing a preflight check Preflight Report window Viewing and printing a preflight reportHiRes Spot Colors Proofing the job using color sets Photos of people Assigning a color set to your jobOutdoor photos Corporate documents Secure printing overview Archival and retrieval of jobs Managing jobsArchiving a job Retrieving a job Forwarding a job to another CX print serverFrom the File menu, select Retrieve from archive Click Retrieve Resubmitting a job Duplicating jobsPrinting copies of a job Accounting Viewer overview Job ReportsJob Report overview Ensuring proper billing Printing a job in black and white InSite jobsCmyk area, select Preserve black color Job Exporting a job as an InSite jobPage Managing jobs Color tools overview Managing colorManaging color and profiles Creating a destination profile Managing color and profiles Click Create Profile Importing a source profile Importing a destination profileResource list, select Profile Manager Select Source Profile tab Mapping media using the Media and Color Manager tool Resource Center, select Media and Color Manager Calibrations window Managing calibration tablesCalibration table list Output Density Info DataProperties Info Graph Adding an entry to a calibration tableSeparations Input % Resource list, select Calibrations Managing spot colors Managing color Adding a spot color Editing a spot color Printing a spot color chartDeleting a spot color Spot dictionary list, select Custom Dictionary Click Test Print Spot color variations overview Selecting a spot color variation From the Tools menu, select Spot Color Editor Printing a spot color variation Click Print Variations Protecting specific spot colors Defining a gray color as a spot color Defining an RGB color as a spot color Defining a Cmyk color as a spot color Color adjustment with the Gradation Tool Creating a new gradation table Previewing a job Editing a gradation table Exposure and color cast Correcting an image using Photo Touch-up Shadows and highlights Image noiseRed-eye Jpeg artifacts Managing color Production workflows Print using impositionImposition overview Imposition methods Previewing an imposition layout Imposition layout Preview window Conflict indications Printing a business card job For Trim Size, select Custom Imposition Method list, select Step & Repeat Click Spacing & Marks Printing a saddle stitch job Imposition Template Builder overview Imposition Template Builder ToolCreating an imposition template Imposition method Saddle Stitch Columns Rows Imposition template viewer windowBinding Left From the Tools menu, select Imposition Template Builder Both Editing an imposition template Select the Apply changes to front and back check box Adding exceptions to your job Print with exceptionsSimulating a job with your template Deleting exceptions from your job Dynamic page exceptions and setpagedevice commandsClick Advanced Options Click Save or Submit Select the Support dynamic page exceptions check box Printing dynamic page exceptions Tabs Size Tabs plug-in overview Tabs plug-in windowType Orientation Top Offset TextBottom Offset Length Bold ColorItalic Underline Direction Text on both sides Creating tabs Page Changing the location of a tab Managing tabs Replacing a page with a tab Saving the tab settingsInserting a tab before or after a specific Removing a page or tab from the file Deleting saved tab settings Jobs Variable data printingVariable Data Printing jobs About VDP document formats Booklet About Variable Print SpecificationSub-job Reusable Elements Managing VDP elements Select General DefaultsAbout Ppml Selecting to Cache Global VDP Elements Retrieving VDP elements Archiving VDP elementsResource list, select Cached VDP Elements Deleting VDP Elements 100 Print tab in the Job Parameters window Job parameters Layout Print tab in the Job Parameters window 103 Imposition tab in the Job Parameters window Set and apply imposition settings to your job Imposition tab in the Job Parameters window 105 106 Imposition overview on Quality tab in the Job Parameters window Quality tab in the Job Parameters window 109 Cmyk Color tab in the Job Parameters window Color tab in the Job Parameters window 111 112 Color tab in the Job Parameters window 113 Cmyk RGB Photo touch-up tab in the Job Parameters window Finishing tab in the Job Parameters window Apply these settings to specify how to finish your job Exceptions tab in the Job Parameters window Services tab in the Job Parameters window Services tab in the Job Parameters window 119 APR/OPI Services tab in the Job Parameters window 121 122 Preferences window Setting up your color Server Processed Preferences window 125 Password protect jobs on page 24 Secure printing overview on Virtual printers Setting up a virtual printerAdding and editing a virtual printer Backing up the configuration Maintaining your settingsRemoving a virtual printer Preferences window, select Configuration Backup Restoring the configurationConfiguration backup area, click Start Backup Click Start Restore Tools for maintaining your system Creo Remote Site Manager Working with color server tools on your computerRemote Site Manager overview Activating remote tools Installing the Remote Site Manager in Windows Adding Creo color servers to the Remote Site Manager Viewing the printer status Connecting to the workspace from your computerRemote Workspace overview Connecting to the Web Center Using the Web CenterOverview of the Web Center Office Hot Folder tool Installing the Office Hot Folder tool Creating a hot folder Using the Office Hot Folder tool to printClick Create HF Ppt Doc Xls Pub Creo Color Server Job Ticket software Language settingsCreo Color Server Job Ticket overview Creating a job ticket in Windows Creating and managing job ticketsDouble-click the CreoColorServerJobTicket.exe file Loading job parameters from a selected server From the Tools menu, select Use JT Settings FromSubmitting a job ticket for printing Creator tool Easy VDP File Creator tool 142 Selecting an Easy VDP File Creator template Click Continue to add data records Next Adding records manually to your variable data job Adding records from a database to your variable data job Creating and printing the variable data job 148 Job History window Troubleshooting Handling alerts and frozen jobs Alerts window Aborting a jobResume printing Click Print List Printing system messages Glossary Bounding box BookletBrightness Brisque Imposition Job Cache BrisqueCalibration curve Click charge Color channel Color castColor correction Color gamut Color profile Color match verbColor rendering dictionary CRD Color set Contrast Composite modeConventional screening Creep Database CT file formatDCS desktop color separation Densitometer Density range DensityDevice Device-independent color space Device type Device profileDot area Dot gain Frequency-modulated FM screening Gray component replacement GCRFrozen job Gravure printing Halftone screen GrayscaleHead-to-head Imposition Job Job flow Line work Job ticket template JTTLong-edge first LEF Lookup table LUT New line work NLW file format LW file formatNormalize PPD PostScript Printer Description Process Pre-separated file Printer description file PriorityProcess colors PSImage Render Relative colorimetricRich black RTP ready-to-print job Shadows Screen angleSheet Short-edge first SEF Source profile Smooth scalingSpine trim size Spot color Substrate Stochastic screeningTint Tonal calibration Trapping Variable print specificationVariable information VI job Vector drawing 172 Index Storage area 5 Supported formats 2 system messages