G

Customer Support

Please have the following information ready when you contact customer support.

Required Information

•Product model and serial number.

•Warranty Information.

•Date that you received your device.

•Brief description of the problem and the steps you took to solve it.

“+” is the (prefix) number you dial to make an international telephone call.

Corporate Headquarters (Worldwide)

•Support E-mail: support@zyxel.com.tw

•Sales E-mail: sales@zyxel.com.tw

•Telephone: +886-3-578-3942

•Fax: +886-3-578-2439

•Web: www.zyxel.com, www.europe.zyxel.com

•FTP: ftp.zyxel.com, ftp.europe.zyxel.com

•Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan

Costa Rica

•Support E-mail: soporte@zyxel.co.cr

•Sales E-mail: sales@zyxel.co.cr

•Telephone: +506-2017878

•Fax: +506-2015098

•Web: www.zyxel.co.cr

•FTP: ftp.zyxel.co.cr

•Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San José, Costa Rica

Czech Republic

•E-mail: info@cz.zyxel.com

•Telephone: +420-241-091-350

•Fax: +420-241-091-359

•Web: www.zyxel.cz

 

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ZyWALL 2 Plus User’s Guide