Agilent Technologies E5810A

124 Chapter 4

Troubleshooting Information

Checking PC Client Connections

Example: Using the

ping Command To send a ping command from your PC to an E5810, open the MS-DOS

window. For example, on Windows 2000, click Start | Programs |

Accessories| Command Prompt. When the MS-DOS window opens, type

ping <IP_address>, where <IP_address> is the IP address of the E5810,

and press the Enter key. A typical display follows.

Contents

Main Page Contents E5810A LAN/GPIB Gateway for Windows Users Guide Page Page Page Front Matter Notice Warranty Information U.S. Government Restricted Rights Declaration of Conformity Page ICES Statement Safety Symbols WARNINGS Documentation History Copyright Information Trademark Inf ormation Support Information Contacting Agilent Users Guide Information Whats in This Guide? Accessing an Electronic Copy of This Guide E5810 Related Documentation Page Page E5810 Hardware Description Typical Network Connections Enterprise Network Connections Local Network Connections Front Panel Features Front Panel Display/LEDs Typical Power- O n Sequence Power-On (Default) Settings Preset Operation 22 Chapter 1 E5810 Hardware Description Chapter 1 23 E5810 Hardware Description Rear Panel Features This figure shows the rear panel features of the E5810. Rack Mount Kit (Optional) E5810 Software/Firmware E5810 Operating Features Typical Network Operation Software/Firmware Architecture Client System Architecture How IO Application Software Works With the E5810 Typical Network IP Addressing Subnet Addressing E5810 IP Address Assignment Chapter 1 31 E5810 Software/Firmware Communicating with the E5810 Using E5810 Web Access Page Page Page Installing the E5810 Chapter 2 37 Installation Flowchart Installation Flowchart Installing the E5810 on a DHCP Installing the E5810 on a non-DHCP Installing the E5810 on a Local Network Before You Install the E5810 Check Shipment Items Check System Requirements Rack-Mount the E5810 (Opt ional) Getting Network Information Getting Enterprise Netwo rk Information Copy the Network Information Card Contact Your System Administrator Getting Local Network Informatio n Chapter 2 43 Getting Network Information Configuring the E5810 on a Local Network What is a Local Network? Local Network (Hub/Switch) Connections Direct PC (Crossover Cable) Connections Chapter 2 45 Configuring the E5810 on a Local Network Connecting the E5810 to a Local Network E5810 Hub/Switch Connections E5810 Crossover Cable Connections Apply Power to the E5810 Configuring the E5810 for Local Network Operation Establishing Communication With Your PC PC IP Address E5810 IP Address ! route is lost when the PC is rebooted Configuring the E5810 for Enterprise Network Operation http://<E5810 IP Address> , Click this icon Page Page Example: Configuring the E5810 Configuring the E5810 for Local Network Operation Installing the E5810 on an Enterprise Network Connecting the E5810 to the Network Configuring the E5810 for Enterprise Network Operation Page Click this icon Page Page Verifying Instrument Communication Open the Instrument Page Instrument Page Functions Checking Instrument Communication Sending Commands/Queries Example: Query ing a DC Voltage Val ue Page Installing and Configuring the Agilent IO Libraries Suite Check for Installed Agilent IO Libraries Installing Agilent IOLibraries Suite Configuring a Remote GPIB Interface Page Configuring a Remote Serial Interfac e Page Page Page Verifying Communication From Your PC Using Interactive IO for Communication Example: Using Interactive IO Programming Instruments Applicable Programming Documents Addressing Instruments using VISA and Remote IO Client Addressing Instruments using VISA and TCPIP Interface Addressing Instruments with SICL Page Page Page Opening Your Web Browser for E5810 Web Access Using the Welcome Page Chapter 3 81 Using E5810 Web Access Using the Welcome Page Navigation Bar 82 Chapter 3 Using E5810 Web Access Using the Welcome Page E5810 Current Settings E5810 Support Information E5810 Documentation Viewing and Modifying Configuration Viewing E5810 Configuration Modifying E5810 Configuration Displaying the Configuration Page Page E5810 Configuration Parameter Descriptions Page Page Page Page Page Page Page Finding and Querying Instruments Finding Instruments Using the Find Button Checking for Connected Instruments Querying Instruments Querying Instruments Using the Buttons Page Querying Instruments Using the Instrument Command Line Example: Using the Instruments Page Other Web Access Functions Determining Session Sta tus Using Web Help Updating E5810 Firmwar e Procedure to Update E5810 Firmware Agilent FTP site is Accessible From E5810 Agilent FTP site is not accessible From the E5810 Page Page Troubleshooting Guidelines Page Page Page Troubleshooting Info r m ation Chapter 4 113 Troubleshooting Information Troubleshooting Overview Troubleshooting Overvie w Checking the E5810 Checking Front and Rear Pa nel Displays Checking LEDs Checking Front Panel Display Error Messages Checking E5810 Parameters Checking E5810 Current Parameters Resetting E5810 Defaults Checking the Network Network Configuration Problems Summary Checking Web Browser Settings Enabling Javascript Cache and Page Refresh Proxies Checking Other Network Problems E5810 Operation Hangs SICL Timeout Set to 0 (infinite) Checking PC Client Connections Verifying PC Client Connections How to Verify PC Client Connections Page Checking syslog Messages Typical Display syslog Messages Example: Typical syslog Messages Runtime Error Messages Page Page Checking Instruments Checking GPIB Instruments Checking RS-232 Instruments Page Page Specifications and Supplementary Information Page Page Supported Network Protocols Page Page Using the Telnet Utility Accessing the Telnet Utility Exiting the Telnet Utility reboot factory-reset Typical Telnet Screen Display Telnet Commands for the E5810 Page Page Page Glossary A B C D E F G H I L N P R S Page U V Page Index A B C D F G H I J R S T U V Page Page Printed in Malaysia Fifth Edition, September 22, 2007 E5810-90001 www.agilent.com Agilent Technologies Contact us T