Troubleshooting Information

 

 

Checking PC Client Connections

 

 

Runtime Error Messages

 

 

Common runtime errors that may occur in your programs when using an

 

E5810 are described in the following table, where “viopen is a VISA open

 

command.

 

 

 

 

 

 

Message

 

 

Description/Actions

 

 

 

 

viopen fails:

 

Use the E5810 Welcome page on your Web browser to verify that the

Invalid address

 

GPIB address, GPIB interface name, and/or GPIB logical unit

errors

 

configuration values are correct. Or, you can use Connection Expert. To

 

 

open Connection Expert, click the blue IO icon on the Windows taskbar

 

 

and then click Agilent Connection Expert.

 

 

 

 

viopen fails:

 

The connection to the E5810 failed for one of these reasons:

No connection

 

 

A TCP/IP network timeout occurred because the network

 

 

 

 

 

￿connection is down or the E5810 is down.

 

 

 

 

The E5810 has reached its maximum concurrent client

 

 

 

connections (16) and this new connection was refused. You may

 

 

 

need to have a client close its connection or you may need to

 

 

 

reboot the E5810 to close all client connections to allow a new

 

 

 

connection to be made. Up to 16 sessions can be in use at any

 

 

 

one time.

viopen fails:

 

The client has timed out. The E5810 has not responded within the

Timeout

 

appropriate timeout time because:

 

 

 

 

The network connection is down or the E5810 is down.

 

 

 

The server is busy performing an operation for a different client.

 

 

￿

You may need to increase the Client delta timeout configuration

 

 

value on the LAN client PC. To set this value, click the blue IO

 

 

 

icon on the Windows taskbar and then click Agilent Connection

 

 

 

Expert.

 

 

 

 

In the Connection Expert window, select (highlight) the LAN

 

 

 

interface that is associated with your remote GPIB and/or remote serial

 

 

 

interface. Click the Change Properties... button in the detail pane on the

 

 

 

right. When the LAN Interface properties dialog appears, set the desired

 

 

 

Client delta timeout value and then click the OK button.

 

 

 

 

 

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Chapter 4

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Agilent Technologies E5810A manual Runtime Error Messages, Chapter