Troubleshooting Information

Checking PC Client Connections

syslog Messages The following table lists common syslog messages generated by the E5810.

NOTE

The Telnet Utility is the ONLY way to clear syslog messages. When the syslog message queue is full, new messages will not be accepted and will not overwrite existing syslog messages. See Appendix B - Using the Telnet Utility for steps to clear syslog messages.

Message

Description

 

 

Selftest Passed

E5810 has successfully completed its hardware self-test.

 

 

rebooting

E5810 is about to do a reboot or a factory-resetcommand.

 

 

Max connections exceeded,

A client specified by the IP_address was not allowed to

client IP_address refused

connect to the E5810 because the maximum number of

 

concurrent client connections on the E5810 has been

 

exceeded. No more than 16 client connections can be

 

running concurrently on the E5810 and fewer may be

 

allowed, depending on memory usage for existing clients.

 

 

client: <id> <id> Opened

Typical open/close messages (logged each time a client

Closed

opens or closes a connection). For example:

 

 

Firmware update: Looking for

Loggedclient:prior156to.140trying.104to.184,do anid:'1s'1openedcommand on the FTP

FTP server

Server to see if any data may be fetched.

 

 

Firmware update: Beginning

Logged prior to starting to get the file.

firmware update

 

 

 

Firmware update complete

Firmware update was successful. This message is usually

 

not seen, as the E5810 reboots after download is complete.

 

 

ERROR: Firmware update

Tried to begin an update while an update was already in

already in progress, cannot

progress.

begin update

 

 

 

ERROR: Firmware Update: No

A hostname was used for FTP Server, but there is no DNS

DNS server, cannot use

Server configured. Configure a DNS Server or use an IP

hostname

address for FTP server

 

 

ERROR: Firmware Update:

Could not find hostname. Hostname or DNS server may be

Hostname not found

invalid.

 

 

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Chapter 4

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Agilent Technologies E5810A manual Chapter