Troubleshooting Information

Checking PC Client Connections

Message

Description/Actions

 

 

E5810 appears

There are several possible causes. For all of the following, use of client

to be hung

timeouts and/or E5810 timeouts (the I/O timeout and LAN timeout

 

configuration values) can be used to ensure that the E5810 will not

 

“hang” indefinitely.

 

If you determine that the E5810 is truly hung, you may be able to

 

free it by terminating a particular client connection at the client,

 

thus freeing the resources to allow the E5810 to proceed.

 

Otherwise, you can press the Clear ALL Pending Operations

 

button on the Find and Control Instruments Connected to your

 

E5810 Web page or you can reboot the E5810.

 

The network connection to the E5810 has been broken.

 

The E5810 may be attempting a transaction to a non-existent or

 

powered-off device. Check the address used, as well as the

 

status of the device.

The E5810 is busy performing a very long transaction to a (slow)

￿device, or it is waiting for input from a device.

A client may be waiting for access to a device/interface locked by another client. Check for possible deadlock situations and, if possible, make sure the clients owning locks and the connections to those clients are still up and functioning. You can check the current session by clicking the Session Status icon to display the

E5810 LAN/GPIB Gateway Status Web page.

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Chapter 4

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Agilent Technologies E5810A manual Chapter