AltiGen comm ACM 5.1 manual Installing AltiWare Admin on a Network Client, Uninstalling AltiWare

Chapter 2: Software Installation & License Registration

16.Return to the AltiWare machine. In the License Information window, click the Load button to load the exctl file into the AltiWare system.

17.Click Refresh to update the License Information window. Any newly activated licenses through web registration will appear in the license field.

Registering Online Without AltiWare Admin

To register licenses through the web without using AltiWare Administrator, go to the following web URL: http://registrar.altigen.com/offlineregister/login.asp. Then follow the online registration process (page 27) beginning with Step 6.

Installing AltiWare Admin on a Network Client

AltiWare Administrator can be installed to a network client, providing the ability to manage the AltiWare system remotely. If there is no firewall on the LAN where AltiWare resides, AltiWare Administrator can be installed and used to manage AltiWare over the Internet from a remote site as well.

When you install AltiWare Administrator on a machine that is not an AltiWare server, it does not contain the switching, SMTP/POP3 server, messaging agent, AltiBackup, Exchange integration services that are included in the full AltiWare installation described above. Remote AltiWare Administrator does not utilize the System Data Management or Shutdown Switching Service functions on the AltiWare system.

To install AltiWare Administrator on a non-AltiServ PC for the first time:

1.Insert the AltiWare CD-ROM into the appropriate drive.

2.Run SETUP.EXE from the ACC Administrator or ACM Administrator folder.

3.Follow the instructions on the screen.

Uninstalling AltiWare

To back out of the upgrade, be sure to stop all AltiWare-related services before uninstallation. To do this, run AltiWare Administrator, log in, and select Services > Shutdown Switching from the menu.

In the event that the auxiliary services were not stopped, stop them one at a time in Windows, using the Start > Programs > Administrative Tools > Services applet.

Then go to Start > Programs > Control Panel > Add/Remove Programs, and select AltiWare ACC/ACM 5.1, and click Remove.

Troubleshooting (Error Messages)

Use this table for troubleshooting error messages encountered during software installation.

Error Message	Solution
This version of AltiWare does not	Unplug Triton T1 Rev A2 or VoIP Rev
support Triton T1 Rev A2 or VoIP Rev	A2 boards, then run setup again.
A2 boards. Please unplug these
boards, then run setup again.

38AltiWare ACM 5.1 Administration Manual