AltiGen comm ACM 5.1 manual Getting Around AltiWare Administrator, Logging In and Out

C H A P T E R

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Getting Around AltiWare

Administrator 5.1

This chapter gives a brief overview of AltiWare Administrator, the program used to configure and administer the AltiWare AltiContact Center and AltiContact Manager applications (ACC/ACM).

AltiWare Administrator has a graphical user interface with tabbed windows that makes it easy to use. Use it at the AltiWare ACC/ACM system, or use it remotely on any other PC on the LAN.

Note: The commands Services > Utilities > System Data Management, and Services > Shut Down All Services cannot be performed remotely.

Logging In and Out

To configure and administer an AltiWare ACC/ACM system, log in to AltiWare Administrator.

1.From the Windows Start menu, select All Programs > AltiWare ACC/ACM > AltiWare Administrator > AltiWare Administrator 5.1. The Select Server dialog box appears:

2.Enter the name or IP address of the AltiWare ACC or AltiWare ACM server, and click OK. AltiWare Administrator opens.

3.To log in to AltiWare Administrator, click the Login button (the left-most button on the toolbar) or select Services > Login. You’ll be prompted to enter the password and click OK.

The first time you log in, use the system default password, 22222.

Important: To ensure system security, change the system password as soon as possible.

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