Chapter 15: Extension Configuration

A valid password must be 4 to 8 digits (numbers or letters A-Z) in length and cannot be the same as its extension number. Basic password patterns, such as repeated digits (1111), consecutive digits strings (1234), or digits that match the extension (Ext. 101 using 1012, 9101, 10101, and so on) are not allowed. The letters map to numbers as follows:

Numbers Letters

2A, B, C, a, b, c

3D, E, F, d, e, f

4G, H, I, g, h, i

5J, K, L, j, k, l

Numbers Letters

6M, N, O, m, n, o

7P, Q, R, S, p, q, r, s

8T, U, V, t, u, v

9W, X, Y, Z, w, x, y, z

DID Number—Each extension can be assigned a DID number. This number does not have a fixed length, but the length must be long enough (range 2–16) for the system to match the DID incoming call.

If you configure a 10-digit DID number and inbound digital trunks only receive 4 digits, the last 4 digits of the DID number configured will be matched.

Transmitted CID—Each extension number can be assigned a caller ID number. When an outgoing call is made by this extension through PRI or IP trunks, the caller ID number entered in this field will be transmitted to the receiving caller.

When an extension user makes an outbound call through a PRI trunk, the system will transmit the Caller ID based on the following rules:

If the Transmitted CID is configured, the number will be sent.

If the Transmitted CID is not configured, the DID number will be sent if it is a valid 10-digit number.

If the DID number is not configured or not valid, the Area Code and Phone Number entered in the Trunk Configuration window will be sent.

If the Area Code and Phone Number are not configured in the Trunk Configuration window, the System Main Number in the System Configuration window will be sent.

Note: These rules may be overridden by your PRI CID configuration.

E911 CID—A number entered in this field will be transmitted as the caller ID for 911 calls made by this extension.

Note: If a number is not entered in the E911 CID field, the Transmitted CID is transmitted as the caller ID for 911 calls made by this extension.

Description—Optional descriptive information such as cubicle number or job title.

Language—Sets the language the extension user will hear for voice mail and system prompts. If voice mail and system phrases have been translated into other languages and properly added to the C:\PostOffice\Phrases directory, the languages will be selectable from the Language drop-down list. (See “Multilingual Configuration” on page 103 for information on adding translated prompts to the AltiWare system).

Feature Profile—Sets an extension feature profile that includes enabling or disabling of extension features. The feature profile must first be configured by the administrator on the Feature Profiles tab of System Configuration (see “Feature Profiles” on page 77).

196AltiWare ACM 5.1 Administration Manual

Page 210
Image 210
AltiGen comm ACM 5.1 manual Numbers Letters