Index
434 AltiWare ACM 5.1 Administration Manual
291, 292
huntgroups 259
Ccall accounting report 71
call blocking, outgoing 173
Call Center menu 43
call control 68
call handling 215, 218, 258, 291,
292
for workgroups 291
huntgroup 258
incoming 215
Call Log View window 47
call parking 53
call priority
caller ID routing 177
DNIS routing 179
setting 96
call record programmable key
237
call recording
configuring 112
configuring system-wide 112
extension based recording 112
file name description 111
multiple gateways 113
personal options 197
remote shared directory 113
requirements 111
trunk based recording 112
call recording configuration 111
call reports 69
call reports, external 71
call restrictions 66, 214
call restrictions, extension 214
call restrictions, system 66
call routing 172
call screening, enabling 221
call screening, with ONA 221
call SKLR setting 97
call waiting
distinctive 208
distinctive tones 288
multiple, enabling 218
call waiting tones
distinctive 255
call waiting, setting options 218
callback interview 299
callback number 208, 255, 288
caller ID 17
collecting 158
signal format 200
caller ID receive, on trunk 170
caller ID routing 176
business hours profile 177
call priority 177
holiday profile 177
caller ID verification 221
calling numbers, PRI, configuring
140
calls, blocking all outgoing 68
card logical ID 45
CDR, setting up 69
Centrex transfer 152
changing password 42
changing scope 348
channel 46
channel group info 124, 144
channel information, discovering
147
channel mapping list 124
channel number 45
channel service unit, installing
141
CO switch, and terminal device
139
code
access 150, 153
area 150
codec profile
assigning to IP addresses 330
inter-gateway, setting 331
codec profiles
setting 327
collecting caller ID and DID digits
158
collecting digits, in auto attendant
98
collecting trace 394
conference bridge option 53
conference call
two types 305
Configuration Reader tool 399
confirm callback number 208,
255, 288
connection difficulty 431
copy from
IP phone 238
country, for system 52
cross talk, test tool 388
CSU installation 141
CT-Bus clock master, and T1/E1
Clocking 133
CT-Bus clock, setting 82
CT-Bus mode, setting 81
CT-Bus test tool 388
cumulative IP traffic statistics 356
Current Resource Statistics win-
dow, missing IP resource 432
Current Resources Statistics win-
dow 48
current traffic statistics
refresh interval 49
custom application
and message notification 257,
290
Ddata
backup 388
restore 388
dealer installation ID 27
dealer registration ID 27
dedicated mobile trunk, setting
244
default password for AltiWare Ad-
min 41
default password, reset after up-
grade 25
default routes, outcall routing 184
detaching a gateway 83
device driver 432
diagnosing tools 387
Diagnostic menu 43
dialed digit translator 56
dialing
en-bloc 152
overlap 152
dialing 9 twice, preventing 152
dialing delay
resolving 190
T1 signaling 157
dialing pattern tips, example 188
dialing pattern tips, out call rout-
ing 187
dialing patterns, outcall routing
185
dialing scheme
trunk 151
DID 169
collecting 158
DID number
extension 196, 251, 276
distinctive call waiting 208
distinctive call waiting tones 255,
288
distinctive ringing 53
distribution lists, configuring 90
distribution lists, creating 90
DNIS
and language setting 109
DNIS routing 177
business hours profile 179
call priority 179
holiday profile 179
do not disturb, setting 217
domain, VoIP
adding servers 341, 343
creating multi-site 339
extension scope 346
managing users 345