AltiGen comm ACM 5.1 manual Dnis

Index

291, 292 huntgroups 259

C

call accounting report 71 call blocking, outgoing 173 Call Center menu 43

call control 68

call handling 215, 218, 258, 291, 292

for workgroups 291 huntgroup 258 incoming 215

Call Log View window 47 call parking 53

call priority

caller ID routing 177 DNIS routing 179 setting 96

call record programmable key 237

call recording configuring 112 configuring system-wide 112 extension based recording 112 file name description 111 multiple gateways 113 personal options 197 remote shared directory 113 requirements 111

trunk based recording 112 call recording configuration 111 call reports 69

call reports, external 71 call restrictions 66, 214

call restrictions, extension 214 call restrictions, system 66 call routing 172

call screening, enabling 221 call screening, with ONA 221 call SKLR setting 97

call waiting distinctive 208 distinctive tones 288 multiple, enabling 218

call waiting tones distinctive 255

call waiting, setting options 218 callback interview 299 callback number 208, 255, 288 caller ID 17

collecting 158 signal format 200

caller ID receive, on trunk 170 caller ID routing 176

business hours profile 177 call priority 177

holiday profile 177 caller ID verification 221 calling numbers, PRI, configuring

140

calls, blocking all outgoing 68 card logical ID 45

CDR, setting up 69 Centrex transfer 152 changing password 42 changing scope 348 channel 46

channel group info 124, 144 channel information, discovering

147

channel mapping list 124 channel number 45 channel service unit, installing

141

CO switch, and terminal device 139

code

access 150, 153 area 150

codec profile

assigning to IP addresses 330 inter-gateway, setting 331

codec profiles setting 327

collecting caller ID and DID digits 158

collecting digits, in auto attendant 98

collecting trace 394 conference bridge option 53 conference call

two types 305 Configuration Reader tool 399 confirm callback number 208,

255, 288 connection difficulty 431 copy from

IP phone 238 country, for system 52 cross talk, test tool 388 CSU installation 141

CT-Bus clock master, and T1/E1 Clocking 133

CT-Bus clock, setting 82 CT-Bus mode, setting 81 CT-Bus test tool 388 cumulative IP traffic statistics 356 Current Resource Statistics win-

dow, missing IP resource 432 Current Resources Statistics win-

dow 48

current traffic statistics refresh interval 49

custom application

and message notification 257, 290

D

data backup 388 restore 388

dealer installation ID 27 dealer registration ID 27 dedicated mobile trunk, setting

244

default password for AltiWare Ad- min 41

default password, reset after up- grade 25

default routes, outcall routing 184 detaching a gateway 83

device driver 432 diagnosing tools 387 Diagnostic menu 43 dialed digit translator 56 dialing

en-bloc 152 overlap 152

dialing 9 twice, preventing 152 dialing delay

resolving 190

T1 signaling 157

dialing pattern tips, example 188 dialing pattern tips, out call rout-

ing 187

dialing patterns, outcall routing 185

dialing scheme trunk 151

DID 169 collecting 158

DID number

extension 196, 251, 276 distinctive call waiting 208 distinctive call waiting tones 255,

288

distinctive ringing 53 distribution lists, configuring 90 distribution lists, creating 90

DNIS

and language setting 109 DNIS routing 177

business hours profile 179 call priority 179

holiday profile 179

do not disturb, setting 217 domain, VoIP

adding servers 341, 343 creating multi-site 339 extension scope 346 managing users 345

434AltiWare ACM 5.1 Administration Manual