AltiGen comm ACM 5.1 manual T1/PRI

workgroups 282	T1/E1 clock 133
skill-based routing 295	T1/PRI
SMTP service 89	troubleshooting 141
SMTP/POP3	TCP fragmentation 316
setting for extension 207	TCP ports 423
softswitch architecture 79	AltiServ behind NAT 336
speed dial	technical support 427
station 205	technical training for system ad-
speed dialing	mins 428
configuration 64	TEI (terminal endpoint identifier)
SQL 71	139
starting AltiGen services 394	terminal endpoint identifier (TEI)
static noise, test tool 388	139
station speed dialing 205	test tools 387
Status bar information 44	testing AltiGen boards 387
Stop Switching Service 49	text tag, collecting digtis 99
stop/start	TFTP server 235
AltiWare services 49	tie trunk 152
stopping AltiGen services 394	tie trunks 68
subscribing to service 419	time display 234
Summary button 44	toll call prefixes 72
Superframe Format (SF) 132	tools, AltiGen 387
synchronization	Trace Collector tool 394
e-mail servers 90	trace, collecting 394
synchronizing domain servers	traffic, VoIP statistics 48
manually 354	training, technical, for system ad-
system	mins 428
business hours 60	transmitted caller ID 196
call park 53	transmitted CID 196
call restrictions 66	Triton Analog Station Line Proper-
country relevant 72	ties dialog box 200
distinctive ringing 53	Triton analog trunk GS/LS proper-
e-mail 89	ties, setting 160
extension length 55	Triton Resource board 125
home area code 53	Triton T1/E1 trunk properties,
ID 52	setting 157
main number 53	Triton T1/PRI Board
messaging 87	configuration 128
numbering plan 54	troubleshooting
summary report 355	cannot make connection 431
work days configuration 61	checking network configura-
System button 43	tion 431
system clock master 133	checking traffic 431
system data	loop-back test 431
backup 388	poor voice quality 431
restore 388	VoIP board 431
system hang, test tool 387	troubleshooting T1/PRI 141
System menu 43	trunk
system reports 355–357	access code 150, 153
T	attributes 152
	Centrex 152
T1	configuring recording 153
	dialing scheme 151
channel assignment 420
	direction of transmission 150
subscribing to service 419
	incoming call routing 172
T1 signaling
	location format 149
dialing delay 157
	phone number 151
protocol 157
	trunk access 59

Index

trunk access code vs route access code 150, 181

trunk based recording 112 Trunk button 43

trunk channel, measuring Rx level 164

trunk configuration 147 Trunk Monitor Enable 223 trunk properties

H323 tie, setting 154 Quantum, setting 169 SIP trunk, setting 155 SIPtie, setting 154

Triton analog trunk GS/LS, set- ting 160

Triton T1/E1 trunk, setting 157 trunk seizure

Quantum 170

Trunk View window 46, 148 trunks

paging 151

setting attributes 150

Triton T1/E1 trunk properties, setting 157

unavailable 147

using Apply To button 150 trunks, tie 68

U

UDP 316

UDP ports 423

AltiServ behind NAT 336 unanswered calls 260

handling 293 unanswered calls, handling 218 uninstalling AltiWare 38 unusual voice mail activity notifi-

cation 210 update prompts 74 upgrading and migrating 24 user defined # 237

user interface 41

users, managing VoIP domain 345

V

View menu 43 View windows 44 virtual extension 194 voice

quality 431

Voice File Converter 398 voice mail

configuration 87 distribution lists 90 messaging 87 mobile extension 247

AltiWare ACM 5.1 Administration Manual 439