AltiGen comm ACM 5.1 manual Application Extension Configuration, Application Extension Setup

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Application Extension Configuration

The application extension is an extension pilot number that allows an SDK-based add- on application to log into the system and establish a communication channel to control trunk channels and interact with the system core PBX switching and voice processing service.

Typical applications that use an application extension are:

•IVR

•Outbound dialer

•Inbound call routing logic for a special business application To connect an SDK-based add-on application, you need:

•An APC license (concurrent session)

•A separate application extension to log in to for each application

For more information about SDK, please send e-mail to sdksupport@altigen.com.

Application Extension Setup

Note: Before you begin, make sure a Trunk Control APC SDK Session license is registered and activated for your system. You can find this information in Help > About, and then click License Information.

To access the Application Extension Configuration window, select System > Application Ext Configuration. The configuration window opens:

AltiWare ACM 5.1 Administration Manual 119