Index
AltiWare ACM 5.1 Administration Manual 437
voltage-based 200
messages
managing 89
recording options 89
setting e-mail options 89
setting notification retries 88
messaging, managing 87
Microsoft Exchange Server inte-
gration 359
Microsoft SQL 71
mobile extension
limitations 247
overview 239
press any key to answer call
245
voice mail 247
mobile trunk
shared or dedicated 244
Monitor Available 223
monitor list 222
monitoring extensions, set up 222
multilingual prompts 103
overview 103
multilingual system
auto attendant 106
configuring 105
configuring #12 for extension
107
configuring DNIS routing 109
configuring extension 107
multilink 316
multiple call waiting, enabling 218
multiple data message format
(MDMF) 200, 201
multiple language system
language used 110
music files
converting 398
music on hold, configuration 73
MVIP cable, test tool 388
N
N/A programmable key 237
NAT 316
AltiServ behind, configuring
335
server behind 332
NAT support 335
navigating AltiAdmin 41
network
defining 333
IP, defining address range 334
quality of service 315
Network Address Translation
(NAT) 316
network guidelines for VoIP 315
network management 323
network ports used by AltiWare
423
no answer handling 218, 260, 293
non-workday handling 282
notification
message 210, 256
schedule 213, 258
workgroup messages 289
notification type and timing 212,
257, 291
numbering plan 54
ISDN, configuring 138
O
offline registration 38
ONA
call screening 221
configuring 219
enabling 219
ring duration 221
one number access
configuring 219
enabling 219
one-way connection, test tool 388
online help 43
online license registration proce-
dures 33
operating systems, supported 21
Operator Extension 54
operator group 54
out call routing
configuration 181
configuring 182
default routes 184
dialing delay 190
dialing pattern tips 187
dialing patterns 185
example configuration 188
overview 181
route definitions 183
out of sync 354
outgoing call blocking 173
outgoing calls, blocking all 68
overhead paging 75
overlap dialing 152, 338
P
packet length 330
pager notification 257, 290
paging
overhead paging 75
trunk configuration 151
paging group
configuration 263
password
changing 42
Exchange Integration trouble-
shooting 25
extension 195
password, AltiAdmin, reset after
upgrade 25
PBX menu 43
personal call recording options
197
phone display options 202
phone number
trunk 151
phrase management
for auto attendant 100
physical extension 194
ping, to check network connectiv-
ity 431
pipe
intranet 332
intranet, configuring 334
public 332
public, configuring 334
playback message 208, 255, 288
playing music from a file 74
PM schedule 62
poor voice quality 431
POP3 service 89
port number 45
ports, network 423
Postmaster Extension 90
prefix
system prohibited 67
toll call 72
press "0" option 208, 289
press any key to answer call 245
PRI
channel assignment 421
subscribing to service 421
PRI calling numbers, configuring
140
PRI ISDN numbering plan, config-
uring 138
priority promotion 299
priority queuing 177
private network
defining 333
product repair 428
prompts
converting 398
greeting and update 74
in other languages 103
multilingual, overview 103
multiple languages, storing
104
public pipe 332
configuring 334
push URL/Web page 96