AltiGen comm ACM 5.1 manual Through Control Panel System Environment Path

Chapter 2: Software Installation & License Registration
Error Message	Solution
Copy activation file failed.	Activation file (exctl) is not in the
	specified folder, is missing, or is
	corrupted. Make sure you select the
	correct file folder where the activation
	file is located and try again. If problem
	persists, you can manually copy the
	activation file to c:\AltiServ\db
	directory (if AltiServ is installed on the
	c: drive) and run the installation
	program again.
An error occurred during the move	Make sure all AltiGen applications and
data process.	services are stopped/closed before
	installing AltiWare.
Setup cannot detect your system key.	Make sure your system key is fully
You must plug your system key into	inserted into your parallel or USB port
either a parallel or USB port for	prior to installing AltiWare. If error
upgrading to AltiWare.	persists, reboot the system, then run
	setup again.
Setup has not detected your system	Make sure your system key is fully
key. If you proceed the installation	inserted into your parallel or USB port
WITHOUT the system key, only 8	prior to installing AltiWare.
physical ports will be available for use
after the AltiWare installation.
Setup cannot append the AltiWare	Manually append c:\AltiWare\exe (if
path because your existing system	AltiWare is installed on c: drive) to
environment is too long. You must	your system environment path
manually append the AltiWare path to	(through Control Panel > System >
your system environment path after	Environment > Path) after finishing
finishing AltiWare’s installation but	AltiWare’s installation but before
before restarting your system. You	restarting your system.
can find the system environment path
through Control Panel > System >
Environment > Path.
Unable to add AltiWare path to the	Manually append c:\AltiWare \exe (if
system.	AltiWare is installed on c: drive) to
	your system environment path
	(through Control Panel > System >
	Environment > Path) after finishing
	AltiWare’s installation but before
	restarting your system
Failed to upgrade AltiWare	The previous database may be
databases.	corrupted. Restore the last, known
	working database and try again. If
	error persists, contact your Authorized
	AltiGen Dealer.

AltiWare ACM 5.1 Administration Manual 39