AltiGen comm ACM 5.1 manual Setting an IP Extension

Chapter 16: Setting Up IP Extensions

•Monitor Codec Usage—Viewing codec usage status.

Setting an IP Extension

To make an extension an IP extension,

1.In the Extension Configuration General tab, select the extension from the list at the left and check the enable IP Extension check box.

2.Select the address type.

Using Dynamic IP Address—The system will associate the IP address to the extension when the IP phone registers automatically, or when the user logs on using #27+Enter from the AltiGen IP phone. This is the recommended setting.

Using Static IP Address—You need to enter the IP address for each IP extension. This setting is recommended only when connecting to third-party SIP devices, such as a Multi-Tech MVP VoIP gateway with FXS ports support. (Refer to “MultiTech Gateway Application Note” in the AltiGen knowledgebase on the AltiGen dealer web site, at https://dealer.altigen.com.)

3.Connect Voice Stream to Server—The IP phone will always connect the media channel to the server when this box is checked. This box is checked by the system in the following situations:

•The personal call recording option is turned on for this extension.

•This IP extension is a workgroup agent and the workgroup recording is turned on.

•You allow a workgroup supervisor to barge-in, listen to, coach, or record this agent's conversation.

4.Home Gateway ID—This configuration is meaningful for a multi-chassis configuration. When multiple chassis are configured to be a single system, each

AltiWare ACM 5.1 Administration Manual 229